Danish-Speaking E-commerce Support Expert

Chania, Crete, Greece Work-from-Home option available

34573, 34578

Your package

€1,300 gross/month 14 salaries

Up to €200 gross/month productivity bonus, based on target achievement

€400 gross/month accommodation bonus for the first 12 months

Relocation support — choose your preferred package:

Option 1: Flight + hotel stay + real estate agency fee fully covered

Option 2: €250 relocation allowance + real estate agency fee — ideal if you already have your own transport or relocation plan

Interview deadline: 29 September 2026 Training starts: 8 October 2026

Private healthcare coverage

Exclusive discounts on products and services

Career development opportunities

Free online Greek language classes

Speak Danish and love helping people? Turn your language skills into an international career in sunny Chania, Greece — supporting customers of one of Europe's best-known online fashion platforms.

We're looking for Danish-speaking Customer Care Experts to join a dynamic international team. No previous customer service experience is required — if you communicate confidently, enjoy solving problems, and are comfortable using a computer, you can bring the rest with you.

Why this opportunity stands out

This isn't just another customer support job.

You'll join a major European e-commerce environment, helping customers with real-life questions around orders, deliveries, returns, payments and complaints while building valuable experience in an international company.

And if you're relocating to Greece, you can choose the relocation option that works best for you.

What you'll do

You'll be the friendly and knowledgeable point of contact for customers, providing support through:

Inbound calls

Live chat

Email

Typical customer questions may involve:

Missing parcels and delivery issues

Returns and return procedures

Product/article complaints and reclamations

Payments and order-related questions

Price and discount requests

General questions about orders and products

Your goal is simple: make every customer interaction as smooth and helpful as possible.

What we're looking for

Essential

Danish — fluent/native level

English — B2 or above

Strong written and spoken communication skills

Good computer literacy

Customer-oriented and solution-focused mindset

Ability to work independently while being a team player

Experience

No previous customer service experience is required.

Experience in retail, e-commerce, customer service or online shopping environments is an advantage, but your communication skills and attitude matter most.

Work-from-Home or Chania?

The position offers a Work-from-Home option, giving you flexibility while working for an international team.

Prefer the office? You'll be based at Teleperformance Chania, with a modern workplace designed around collaboration, comfort and a positive team atmosphere.

Working schedule

Monday–Sunday

Within operating hours of 09:00–21:00

Full-time position

10-day training period

Training starts: 8 October 2026

1-week onboarding is fully paid

More than a job

You'll receive continuous training and have opportunities to grow professionally within a company recognized as a Great Place to Work.

You'll also have access to:

Continuous professional development

Ongoing training

Free Greek language lessons

Team-building activities

An international and diverse working environment

CSR and community initiatives

Modern office spaces and comfortable break areas

Hiring process

The process is straightforward:

1. Application review

2. Language proficiency test

3. Interview

Shortlisted candidates will be invited for an interview.

Ready for your next chapter in Greece?

If you're fluent in Danish, confident communicating with customers and ready to experience international work and Cretan life, we'd love to hear from you.

Apply now and take the first step toward your new life in Chania