Sign in

Operations Specialist - Document Proofer and Processor - 8

RY Recruitment (Melon Sky)
Puyallup, Washington, United States
February 15, 2018


Our Document Proofers and Processors are called Operations Specialists for internal purposes. These administrative support members are responsible for processing clinical study research documents while utilizing our proprietary software. Over time you will have the opportunity to rotate between various functions and gain new skills. Although having knowledge of medical terminology is helpful, it is not required; we will start our new hires in a 5-week paid training program. If you’re looking for a back-office administrative type position, this role might be for you.

Along with competitive pay, the company offers a strong benefits package. This is a full-time, hourly position.

Job Title: Operations Specialist - Document Proofer and Processor

Essential Duties:

• The primary responsibility will be to collect, revise, and process clinical trial and protocol documents in preparation for our board’s review.

• Review and edit the documents to comply with company formatting standards.

• Enter data into our proprietary software.

• Work effectively in a queue with high volumes and frequent changes, all while meeting rigid deadlines.

• Maintain both speed and accuracy requirements.

• Some overtime is often required in order to meet deadlines and to help clinical trial participants.

Job Requirements:

• Must have a high school diploma, although degrees are preferred. Although this is not a writing job, but a formatting job, we find people who have a degree in writing, editing, English, etc… have learned the job fairly well.

• Must have 2+ years of admin experience. We need people with experience reviewing documents and attention to detail were part of their work performance.

• A background in utilizing software programs will enhance their ability to learn our role

• Intermediate to expert skills with Microsoft Word and Microsoft Outlook.

• A background in utilizing specialized database systems is strongly desired.

• Ability to quickly proofread and detect errors in formatting.

• Possess an aptitude for reviewing and analyzing documents to align with the requirements.

Why work for WIRB

Industry leader – Western IRB is the first company in our industry (since 1968), and according to the FDA - we are the busiest.

Starting pay is $17.50 per hour and increases based on performance and promotions.

Benefits start as soon as you are employed – no 90 day grace period We are busy – we have work to do and need people to do it.

Overtime will be required based on company needs, but only normally available as you learn the job more

We start our employees with 5 weeks of paid training – 8:00 AM – 4:30 PM M-F

After the 5 weeks of training, our hours can be somewhat flexible. Some of our folks start at 7:00 AM – 8:00 AM, and are more flexible as they learn the job.

Other details

We have 230 people at our Puyallup location, over 120 people on our operations teams.

Employees can expect a lead or manager to proof their work – feedback is given daily in order to help in training and ensure quality work.

The job required document proofing, reformatting, data entry, and other similar skills. Experience in formatting documents in MS Word and PDF will be beneficial.

Employees will be required to learn our proprietary software system which is challenging. If someone has a hard time with learning software systems and functions they should not apply.

Employees will hear about production rates consistently, both individual and team’s results. We have patients waiting to take part in these clinical trials and can’t start until our company approves the client to move forward.


WIRB is part of WIRB-Copernicus group of companies.

For more than 45 years, Western Institutional Review Board® (WIRB), a member of the WIRB-Copernicus Group, has been at the forefront of protecting the rights and welfare of human subjects during all phases of clinical trials. Recognized as the gold standard of human subject protection, WIRB is the trusted partner to over 1,000 institutions in the United States alone, ranging from small community hospitals and research sites to large academic medical centers and universities. Our distinguished staff of full-time physicians, Certified IRB Professionals, lawyers, and research professionals delivers unparalleled review quality to ensure that human research studies withstand scrutiny around the world.

We are looking to add to our team of dedicated administrative professionals who are passionate about providing back-office type support to our clients and the medical industry.