Program Manager / Clinical Supervisor

Job Description

Job Summary:

The Program Manager/Clinical Supervisor provides dual leadership: overseeing the operational implementation of one specific program while providing essential clinical oversight and direct therapeutic services. This role ensures program efficacy, regulatory compliance, and high-quality trauma-informed care for participants at high risk of gun violence.

Key Responsibilities:

Program & Operations Management: Lead day-to-day operations, manage budgets, and coordinate the delivery of wrap-around services including case management, employment support, and stipend distribution.

Clinical Oversight & Direct Care: Provide weekly individual therapy and periodic crisis intervention for a small number of program participants. Review/approve service plans and progress notes to ensure ethical clinical and professional standards (HIPAA) are met. Facilitate scheduled audits to ensure program and professional compliance.This role also clinically informs the organization's other programs and provides periodic support (presentations/training, review of community trauma resources, etc).

Team Leadership & Training: Supervise and mentor a small program team, including onboarding and supervising junior therapist interns with the goal that they will eventually assume all direct therapy services across all programs. As needed, facilitate clinical training on trauma-informed care, motivational interviewing, and self-care. Lead interdisciplinary conferencing and team coordination.

Data & Partnerships: Monitor program metrics and participant outcomes. Build relationships with community stakeholders and local government agencies to enhance program effectiveness.

Qualifications:

Master’s degree in social work or counseling required.

Must be licensed in the District of Columbia (LICSW, LCPC, or LPC) and in good standing.

Minimum 5 years of experience in program management, compliance and clinical supervision, particularly with high-risk or justice-involved populations.

Experience working with various service populations such as homeless, behavioral health, reentry and other marginalized groups.

Ability to develop strategies and processes for effective program management aimed at outcome achievement.

Strong leadership skills with the ability to manage and inspire a diverse team.

Excellent communication, organizational, time management and interpersonal skills.

Knowledge of Washington, DC’s social services landscape and community resources.

Ongoing flexibility, commitment to the mission of reducing gun violence, trauma healing and compassionately supporting at-risk individuals.

Professional with a strong work-ethic and commitment to integrity and ethical standards

Culturally humble practitioner committed to equity

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time