IT Support Technician - Wabash Facility

IT Support Technician

Ford Meter Box is accepting resumes for an IT Support Technician position in the Information Technology department. This onsite position will provide first level IT technical support for users and systems. The role focuses on troubleshooting connectivity, basic network issues, workstation support, device checks, and ensuring reliable operation. The technician will work closely with software installations, plant engineering, and networking teams to keep up time and quickly resolve support tickets and keep documentation and systems data up to date.

Key Responsibilities:

End-User Support

Network & System Support

Asset & Documentation Tasks

Security & Compliance

Operations Support

Desired Qualifications:

Understanding of networking concepts (TCP/IP, VLANs, switches, Ethernet)

Troubleshooting skills for Windows workstations

Customer-focused communication skills and a teamwork mindset

Experience with patching, installing, and upgrading Windows applications.

Knowledge of OT environments, SCADA/ICS systems, PLC networks, or industrial HMIs is a plus.

Familiarity with cybersecurity principles in OT environments (NIST 800-82, ISA/IEC 62443) is a plus.

Ford Meter Box is a leader in the manufacturing of waterworks distribution components. We run a captive foundry and have facilities in both Indiana and Alabama. Our team is made up of individuals (production, skilled and professional) who enjoy collaborating with each other in an atmosphere of mutual trust and respect. Interested prospects may email their resume to .

FORD METER BOX IS AN EQUAL OPPORTUNITY EMPLOYER. ALL EMPLOYMENT DECISIONS WILL BE MADE WITHOUT REGARD TO RACE, COLOR, SEX, AGE, RELIGION, NATIONAL ORIGIN, GENETIC INFORMATION, DISABILITY OR ANY OTHER STATUS PROHIBITED BY LAW.

Ford Meter Box conducts drug screens as a part of the recruiting process.