Senior Software Engineer (Leadership)Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S.
Federal agencies.
We are actively hiring a Senior Software Engineer (Leadership) with a TS/SCI clearance and polygraph to support a program in Chantilly, VA.
In this role you will own the design, delivery, performance, and operational evolution of the administrative services domain for a large-scale, globally distributed mission platform.
You will take direct ownership of the control plane, administrative interfaces, user and role management, and peripheral/device management services, enabling the broader platform to be deployed and operated consistently in the field.
This role will also lead technical engagement with peripheral vendors, device middleware providers, and SDK suppliers to certify components into the platform and maintain compatibility over time.
This is a critical role for someone who can combine software/service ownership, platform administration design, integration discipline, and delivery leadership across a complex distributed environment.What You'll Be Doing:Own the administrative services portfolio for a globally distributed software platform, including:control plane servicesadministrative interfaces and management viewsuser and role administrationauthentication and authorization servicesinstall, upgrade, and lifecycle management servicesperipheral and middleware management servicesDefine and maintain the architecture and delivery roadmap for administrative capabilities across multiple environments and deployment typesLead development and sustainment of administrative user experiences for different classes of users, including:system administratorsoperations personnelsupport and field teamssite or regional managersrole-specific business users requiring limited administrative visibilityOwn platform-level user management patterns, including:user provisioning and lifecycle managementrole-based access controlpermissions modelsdelegated administration patternssecure administrative workflowsOversee the integration and lifecycle management of peripherals and device middleware, including:driversSDKsvendor APIsmiddleware servicesversion compatibility and upgrade planningServe as the primary technical lead for vendor engagement related to device and middleware certification into the platformDefine and manage the process for introducing new peripherals or middleware providers into the system, including:technical evaluationcertification criteriacompatibility testingdocumentation and supportability requirementsEnsure the administrative services domain supports reliable installation, upgrade, rollback, and support operations across globally distributed sitesPartner with Software Architecture, Platform Engineering, Security, Field Engineering, Operations, and QA to ensure the admin/control-plane stack is robust and supportableReduce load on the overall Software Architect by independently managing this service domain and driving delivery outcomes for itParticipate in technical triage and root-cause analysis for issues involving administration, auth, user access, device integration, and platform management workflowsRequired Skills:Bachelor's degree in Computer Science, Software Engineering, Data Engineering, Information Systems, or related technical field.
4 additional years of experience can substitute for a degree.10+ years of software engineering, data platform engineering, search engineering, or analytics platform experience, including 4+ years leading a major technical service area or team.Strong experience designing and delivering administrative/control-plane services for complex distributed systemsExperience with one or more of the following domains:user and role managementauthentication and authorization servicesadministrative UI/UX for operational systemsinstall/upgrade/lifecycle orchestrationdevice/peripheral management platformsExperience leading cross-functional delivery across software, operations, QA, and field/support teamsAbility to engage external vendors and hold them to technical integration, documentation, and certification standardsStrong problem-solving skills with the ability to manage both roadmap work and operational support issuesStrong written and verbal communication skills, including technical design documentation and executive-level summariesProven experience integrating third-party vendor components into production systems, including:hardware peripheralsSDKsmiddlewaredrivers and versioned dependenciesStrong understanding of compatibility management across software, firmware, drivers, and vendor releasesExperience managing service delivery in environments with multiple user personas and differing levels of administrative accessAbility to define service boundaries, ownership models, and roadmaps for a complex service portfolioDomestic and/or international project travel may be required.Desired Skills:Master's degree in Data Engineering, Computer Science, Analytics, or related fieldExperience in Linux-based distributed environmentsExperience with Java-based backend services and modern web administrative interfacesExperience with role-based access control, identity federation, and secure admin workflowsExperience with remote management of fielded systems across geographically distributed sitesExperience designing software certification/onboarding processes for third-party peripherals and vendorsFamiliarity with release engineering and compatibility testing for drivers, SDKs, and middleware componentsExperience with highly available or mission-critical operational platformsExperience creating technical documentation and knowledge artifacts for admin workflows, upgrade procedures, and supported device matricesExperience with modern frontend administrative frameworks (e.g., Vue.js or similar)Experience with service platforms using technologies such as Consul, Nomad, Vault, or equivalent orchestration/service-discovery stacksExperience with observability and operational tooling for control-plane servicesFamiliarity with image capture, scanning, reader devices, kiosk/eGate-style systems, or other edge peripheralsExperience with multilingual administrative interfaces or globally deployed platformsExperience supporting formal certification/testing programs for external hardware or middleware providersEQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENTATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law.
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