We are seeking a detail-oriented, client-focused Client Associate to support our advisory team in delivering exceptional service to our clients. In this role, you will serve as a vital link between our firm and our clients, handling day-to-day account administration, client communications, and operational support. This is an excellent opportunity for someone looking to build a career in financial services, wealth management, or professional client advisory.
Responsibilities:
Communicate with prospective and existing clients by phone or online.
Understand clients’ needs, goals, and questions.
Explain available products/services in clear language.
Recommend appropriate solutions based on client information.
Help clients through onboarding and account setup.
Maintain regular client communication and follow-ups.
Keep accurate client records and provide feedback to internal teams.
Qualifications:
High school diploma or college degree preferred.
Strong verbal and written communication.
Good organization and time-management skills.
Comfortable working independently from home.
Customer service, sales, or account-management experience is helpful but may not be required.