Remote Client Services Coordinator
Description:
Remote Client Services Coordinator
Company: 3 Dots
Job Type: Full-Time or Part-Time
Work Arrangement: Remote
About 3 Dots
3 Dots is an event and travel agency specializing in personalized travel arrangements and event experiences. We assist individuals, families, groups, and organizations with hotels, resorts, cruises, transportation, activities, excursions, group travel, and event coordination.
Our focus is providing reliable client service and helping make the planning process organized and enjoyable.
About the Role
3 Dots is seeking a Remote Client Services Coordinator to assist clients with travel planning, event coordination, and general customer service.
The ideal candidate enjoys working with people, communicating with clients, staying organized, and helping coordinate details from the initial request through completion.
Responsibilities
Communicate with clients by phone, email, and online platforms
Assist with travel and event planning requests
Research hotels, resorts, cruises, flights, transportation, activities, and excursions
Help organize client preferences, itineraries, and travel details
Assist with group travel and event coordination
Provide information and recommendations based on client needs
Maintain accurate client records and planning information
Follow up with clients regarding outstanding details
Coordinate information between clients and travel or event vendors
Provide professional and timely customer service
Complete general administrative and coordination tasks
Qualifications
Strong written and verbal communication skills
Excellent organization and attention to detail
Friendly and professional approach to client service
Comfortable working independently in a remote environment
Ability to manage multiple requests and deadlines
Comfortable using email, online platforms, and computer applications
Interest in travel, hospitality, events, or customer service
Previous customer service, hospitality, travel, event, or administrative experience is helpful but not required
What We Offer
Remote work environment
Full-time and part-time opportunities
Training and ongoing support
Flexible scheduling options
Opportunity to gain experience in travel, hospitality, events, and client services
Exposure to a variety of travel destinations and experiences
Ideal Candidate
The ideal candidate is organized, dependable, personable, detail-oriented, and comfortable working with clients remotely. If you enjoy helping people, coordinating details, and have an interest in travel and events, we encourage you to apply.