Dispatch / On-Demand IT Support Technician

Locations: 350 Legget Drive, Suite 400, Kanata, ON Canada

Employment Type: Dispatch / On-Demand (Field Support)

We're looking for experienced IT Support Engineers to support asset management and onsite IT infrastructure activities.

Key Responsibilities:

Inventory and tag IT & Non-IT assets (PCs, Servers, NAS/SAN, Oscilloscopes, Digital Card Readers, etc.)

Record assets in a centralized Asset Management Database

Submit daily progress reports to the Project Manager

Verify and install the Qualys Agent on IT assets where required

Provide break/fix support for IT equipment, including workstations, network devices, and NAS/SAN storage

Coordinate with site administrators to identify asset ownership

Requirements:

Experience with Desktop Support / Field Support / IT Asset Management

Knowledge of Windows systems, servers, networking, and storage devices

Strong troubleshooting and documentation skills

Ability to work independently on onsite dispatch assignments