Datadog- Analytics Engineer

Job Title: Datadog - Analytics Engineer

Location: 3275 Bennett Creek Avenue, Frederick, MD 21704. 100% onsite.

Duration: 6 months

Experience Range: 8-12 Yrs

About the Role

We are looking for a Performance Capacity Management Analyst with strong hands-on experience in Datadog and Process/Performance Capacity Management (PCM) to help monitor, analyze, and optimize business and system performance data. The ideal candidate will bridge the gap between technical monitoring data and business decision-making, delivering actionable insights through dashboards, reports, and capacity planning.

Key Responsibilities

• Design, build, and maintain Datadog dashboards, monitors, and alerts to track application, infrastructure, and business KPIs.

• Analyze system and business performance data to identify trends, anomalies, and improvement opportunities.

• Apply PCM principles to forecast capacity needs, manage performance baselines, and support scalability planning.

• Translate raw operational/business data into clear insights and recommendations for stakeholders.

• Collaborate with IT Operations, Engineering, and Business teams to define SLAs, SLOs, and KPIs.

• Prepare regular reports (daily/weekly/monthly) on system health, business metrics, and capacity utilization.

• Support root-cause analysis for performance issues using Datadog logs, APM, and traces.

• Recommend process improvements based on data-driven insights.

• Maintain documentation for monitoring standards, PCM processes, and reporting frameworks.

Required Skills & Qualifications

• Bachelor's degree in Business Analytics, Computer Science, Information Systems, or related field.

• Hands-on experience with Datadog (dashboards, monitors, APM, log management, alerting).

• Solid understanding of Process/Performance Capacity Management methodologies.

• Strong analytical skills with experience in business data analysis and reporting.

• Proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau) is a plus.

• Familiarity with ITIL / IT Service Management practices (preferred).

• Excellent communication skills to present technical data to non-technical stakeholders.

• Ability to work cross-functionally with Engineering, Operations, and Business teams.

Nice-to-Have

• Experience with cloud platforms (AWS/Azure/GCP) monitoring integrations.

• Exposure to capacity forecasting tools or scripting (Python/R) for data analysis.

• Certifications in Datadog, ITIL, or Business Analysis (CBAP/CCBA).

Soft Skills

• Strong problem-solving and analytical mindset.

• Detail-oriented with the ability to manage multiple priorities.

• Proactive communicator who can work independently and in a team.