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Floor Supervisor

Oscar Security and Fire Service
Chandigarh, Chandigarh, 160017, India
November 30, 2016

Qualification:- 12th or Equivalent and Diploma in Housekeeping Operation or Equivalent.

Experience:- 2 years.

Job Responsibilities:-

1. Responsible for smooth operation of the floor assigned, Performance of floor boys and Supervise Room Attendants

2. Organize and facilitates the room making process. Daily allocation of rooms and deep cleaning tasks to team members. Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.

3. Checks the occupied and departure rooms, giving special attention to guest needs. Manage guest requests, including VIP amenities and communicating them to the relevant team members. Routine inspection of guest bedrooms to ensure they meet standards. Achieve positive outcomes from guest queries in a timely and efficient manner

4. Carry out lost and found procedures.

5. Report maintenance issues to Maintenance/Engineering Department.

6. Represent the needs of the team to others in the hotel.

7. Comply with hotel security, fire regulations and all health and safety legislation.