Communications Manager

Posting Date:

1/16/25

Department:

Capital Building Projects

Job Code:

M929 (ID# 1167)

Sequence #:

701

Number of Hours Per Week:

37.5

Additional Work Hours Information:

Union Affiliation:

None

# of openings:

1

Type of Employment:

Regular

Civil Service Type:

None

ABOUT THE DEPARTMENT:

Capital Building Projects is a newly established City department that provides high-quality professional management of municipal building renovations. The department plays a key role implementing strategic City priorities around climate change mitigation and resiliency. The department has 18 full-time employees, and a building project portfolio valued at greater than $500 million of planned and ongoing construction. The size of the staff team and the value and complexity of the project portfolio are expected to grow over time.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The Communications Manager will be a highly motivated, well-organized self-starter, with excellent interpersonal and communications skills, who enjoys interactions with diverse communities. Because this is a new role in a new department, they will be comfortable with ambiguity and with developing programs from the ground up.

A successful candidate will:

Ensure community involvement and awareness of building projects during both design and construction

Facilitates communication with City building users, responding to requests and resolving complaints

Clearly communicate with a variety of audiences through written and verbal communication, quantitative and qualitative analyses, graphics, and presentations. Develop outreach materials using digital, web, and print media

Collaborate closely with other City departments involved in facilities operations, particularly the School Department and Department of Public Works, to ensure that new buildings can be effectively managed and maintained over the long-term

Organize community meetings and community advisory committees, as necessary, to present and discuss projects

Alert the community to projected construction disruption in their neighborhood

Troubleshoot neighborhood problems during design and construction

Perform other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelor's degree and three (3) years of experience in Communications, Community Engagement, or related field; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Knowledge, Skills, and Abilities:

Excellent interpersonal skills, as demonstrated through experience working on collaborative, cross disciplinary teams.

Excellent written, verbal, and graphic communication skills.

Strong organizational and planning skills.

Proficiency and comfort with technology.

High degree of accuracy and attention to detail.

High ethical standards and personal integrity.

Commitment to anti-racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS:

Knowledge of the Cambridge community.

Experience working in the construction industry.

Formal education or training in Communications, Community Engagement, or related field.

Five years of experience working in Communications, Community Engagement, or related field. PHYSICAL DEMANDS:

Work requires the ability to access, input, and retrieve information from a computer. Ability to read and analyze large quantities of information. Ability to travel back and forth from office locations.

WORK ENVIRONMENT:

Work is conducted primarily in a standard office environment which includes fluorescent lighting, air conditioning, computers, and other standard office equipment, but may also involve meetings in other offices or facilities as well as site visits and inspections of scattered site properties around the city. Position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs.

DOCUMENTS REQUIRED:

Please upload the below documents to complete your application.

Resume

Cover Letter

#P2

ABOUT THE CITY OF CAMBRIDGE

The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City's diversity and strive to create a workplace that is reflective of the community we serve -- one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.

EQUAL OPPORTUNITY / AFFIRMATIVE ACTION

The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at .