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Store Manager

Company:
Casoline Concept
Location:
Lagos, Nigeria
Salary:
100,000
Posted:
November 29, 2016
Description:

Job brief

We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.

Responsibilities

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Report on buying trends, customer needs, profits etc

Propose innovative ideas to increase market share

Conduct personnel performance appraisals to assess training needs and build career paths

Deal with all issues that arise from staff or customers (complaints, grievances etc)

Be a shining example of well behavior and high performance

Additional store manager duties as needed

Requirements

Proven successful experience as a retail manager

Powerful leading skills and business orientation

Customer management skills

Strong organizational skills

Good communication and interpersonal skills

BS degree in Business Administration or relevant field