Manager, New Stores - Store Operations

Job Description

Company Description

Job Description

Store Operations is the global support center for store associates and operations in Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks stores worldwide. The team is responsible for communicating and training on new initiatives, providing strategic support to merchandise and omnichannel operations, dictating staffing and payroll guidance, and maintaining store technology. In addition, the team coordinates with corporate partners on opportunities and challenges in store operations.

The Manager, New Stores is responsible for leading a field-based and home-office based team of new store and remodel project support associates, and has ownership over the timeline, process, and requirements for opening and remodeling a store. Coordination begins during the lease negotiation stage with ownership over operational merchandising and selling requirements, through support of associate teams executing the new store opening or remodel process. The team coordinates with partners in Real Estate, Store Concept & Design, Store Construction, Merchandise Location Planning, and Digital & Technology to ensure on-time openings to Finance plan and is responsible for all brand activity in The Americas, APAC, and EMEA.

This job is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

Maintain store operational requirements by net sales volume, including merchandise storage and store technology hardware

Partner with Store Concept & Design on new store layouts as well as adjustments to prototypes by brand in cashwrap, fitting room, and back of house standards

Manage new store and remodel calendars, timelines, and process details

Submit and reconcile monthly, seasonal, and annual budget, including payroll allocation and travel

Coordinate with store leadership on feedback regarding new store layouts and process opportunities

Supervise team of 3-5 associates (dependent on fiscal year capital plans) responsible for executing new store and remodel projects and ensure are on time and under budget in all markets globally

Assist in coordination of ad hoc visual merchandising and store refreshes as needed

Must be flexible and able to manage the opening process throughout the year including holidays, weekends, and time zones depending on needs of the business

What Do You Need To Bring?

5+ years’ experience in multi-unit management, retail preferred

Ability to generate new ideas and create solutions with a growth mindset

Self-motivated, self-starting, and creative thinker; shows resiliency in problem-solving

A collaborative approach to work; builds strong partnerships with business partners

Ability to multi-task in a dynamic work environment and manage competing priorities

Strong proficiency in Microsoft Office suite

Availability for monthly travel through North America required, with potential for international travel

Bachelor’s Degree or related experience

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.

Our Values

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

401(K) savings plan with company match

Annual companywide review process

Flexible spending accounts

Medical, dental, and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid Caregiver Leave

Mobile Stipend

Paid time off & one paid volunteer day per year, allowing you to give back to your community

Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)

Seven associate wellness half days per year

Onsite fitness center

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU!Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER