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Call Center Agent Trainer - Clark Pampanga

Company:
Dempsey Resources Inc.
Location:
Angeles, Central Luzon, Philippines
Posted:
November 23, 2016
Description:

To qualify for this job, we are looking for the following attributes:

- Solid understanding and extensive experience of call center operations

- Experience in developing and handling new campaigns, particularly relating to technical support

- The ability to develop call handling scripts and flows

- Experience in training new call center agents in phone etiquette and call handling

- Experience in training new call center agents in accent neutralization

- Experience in both inbound and outbound campaigns

- Ability to document processes and training materials

- Ability to work in an environment that can be very high volume at times

Amendable to work in Clark Pampanga in Shifting/Holiday Schedules

Interested applicant may send their resume to this email bpb8wc@job2r.com

THIS IS FOR DIRECT HIRE