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Customer Service Associate

Company:
GCG Management Officer
Location:
Taguig, National Capital Region, Philippines
Posted:
November 16, 2016
Description:

The incumbent is responsible to provide efficient customer service support by offering proactive assistance in all customer service concerns through all avenues of communication, as well as proper, accurate, and timely order entry processing.

-Serves as the frontline for the support and handles general inquiries for all customers. Provides lead time of customers’ orders, and works with logistics staff on delivery schedule

-Provides immediate information to concerned Sales Specialist on customer queries/clarifications/complaints about products

Qualification

-Bachelor's/College Degree, Engineering (Electrical/Electronic), Engineering (Others), Finance/Accountancy/Banking, or equivalent

-Fresh Graduates with very good scholastic records may apply.

-Background/exposure in logistics and supply chain operation is an advantage.

-With knowledge in MS office and other business software and applications

-Exposure to related role is a bonus