call screening of incoming calls to the customer service number; processing referrals that come into the service; setting up and taking minutes of service user related meetings, including team referrals; arranging appointments for the Duty Team and Clinical Staff; managing data for different work streams using excel.
Evidence of the following criteria is desirable
Knowledge of Care First and Care Notes would be advantage although training will be provided for the right candidate.
The post holders will possess well developed IT skills and will demonstrate competency in Microsoft Word, Excel and Outlook.
You will have minute taking experience, ideally in a social services setting.
Good time management skills and the ability to prioritise your workload.
The ability to multi-task and work on your own initiative.
You will be a flexible team player with a solution focused can do attitude.
The ideal candidate will generally look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important.
3 years experience
HND and Bsc in management.
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