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Medical Assistant - Night Shift - Ho Chi Minh City

Company:
MD24, INC.
Location:
Ho Chi Minh City, Ho Chi Minh, Vietnam
Posted:
November 30, 2016
Description:

Description:

- Answer phone calls coming in to the MA department

- Able to send messages to providers (Doctor, Clinicians, Specialist and other internal employees

- Handle customer inquiries both telephonically and by email

- Manage and resolve customer complaints

- Provide customers with product and service information

- Update existing customer information

- Process orders, forms and applications

- Identify and escalate priority issues

- Follow up customer calls where necessary

- Document all call information according to standard operating procedures

- Complete call logs

- Produce call reports

Requirements

- Work from 9PM - 6:30AM Monday-Friday VN Time zone

- Need to be in the medical field. LPN, RN

- Excellent in English (speaking, listening, writing)

Benefits

- Health care

- Training opportunity in US

- Award for completing tasks