- Answer phone calls coming in to the MA department
- Able to send messages to providers (Doctor, Clinicians, Specialist and other internal employees
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
- Work from 9PM - 6:30AM Monday-Friday VN Time zone
- Need to be in the medical field. LPN, RN
- Excellent in English (speaking, listening, writing)
- Health care
- Training opportunity in US
- Award for completing tasks
Business Development Specialist - Night Shift, HCMC, Vietnam
Vietnam, Ho Chi Minh City, Ho Chi Minh - tower, amp, night shift, house, night, district,...
Clinical Program Nurse Specialist - Night Shift - HCMC - Vietnam
Vietnam, Ho Chi Minh City, Ho Chi Minh - tower, night shift, medical director, fraud,...
Transport Operations Developer
Vietnam, Ho Chi Minh City - developer, chain, supply chain, economics, city,...
National F&B Director
Vietnam, Ho Chi Minh City, Ho Chi Minh - jd, https, supplier quality, chain, embedded,...
Basketball Head Coach/ Football Head Coach
Vietnam, Ho Chi Minh City, Ho Chi Minh - football, basketball, area manager, net, head,...
Vietnam, Ho Chi Minh City, Ho Chi Minh - vietnamese, city, sales manager, office, crm,...
Vietnam, Ho Chi Minh City, Ho Chi Minh - scheduler, tower, district, hipaa, speaking, ward,...