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HOTEL RECEPTIONIST

Company:
MARFLEXGLOBALRECRUIT
Location:
Lagos, Nigeria
Salary:
90000
Posted:
November 28, 2016
Description:

As a hotel receptionist, your main duties would include:

• dealing with bookings by phone, e-mail, letter, fax or face-to-face

• completing procedures when guests arrive and leave

• choosing rooms and handing out keys

• preparing bills and taking payments

• taking and passing on messages to guests

• dealing with special requests from guests (like booking theatre tickets or storing valuable items)

• answering questions about what the hotel offers and the surrounding area

• dealing with complaints or problems

Skills, interests and qualities

As a hotel receptionist you will need to have:

• excellent written and spoken communication skills

• strong customer service skills

• a friendly and professional telephone manner

• the ability to adapt to different guests

• patience and tact

• the ability to stay calm under pressure and look after several things at once

• good problem solving skills

• the ability to use computerised technology

• a methodical approach to your work

• accuracy and attention to detail

QUALIFICATIONS

Minimum of an SSCE, OND, any other Degree/Experience is an added advantage.

MODE OF APPLICATION

Interested applicants should forward a copy of their updated CV to marflexglobalrecruit @ gmail .com or forward their details to the phone number attached to this advert. Interview date and time would be send immediately.