... Strong understanding of SLAs and CPIs and ITIL concepts Working knowledge of the Customer ITSM Tool specially ServiceNow. ... Understanding of Active Directory, SCCM, Imaging, BitLocker, Networking concepts. Performs install, move, add, and change ... - Apr 25
... • PMP and ITIL preferred. • Experienced in ServiceNow platform such ITOM, ITSM and Business Continuity Module. • Ability to effectively communicate at all levels of internal /external business partners within scope of responsibility. • Strong work ... - Apr 03
... Required Skills Microsoft Endpoint Configuration Manager (MCM/MECM/SCCM) Experience with MECM especially in co-management models. Administer and design the implementation of MECM deployments to various customers across various complex networks and ... - Apr 24
... * Deliver a high level of knowledge and customer service within the ITSM Suite * Explain the offerings available with the ... either software development or IT Service management * Understanding of ITIL concepts and IT Service Management practices * ... - Apr 21
... Top Skills: troubleshooting, helpdesk support, IT support, desktop support, A+ certification, Windows OS, Windows 10, Office 365, break/fix, hardware support, Active Directory, SCCM, printer support - Apr 05
... Salesforce Field Service - 7+ Years in Project Management - PMP Certification - Agile Certification (plus) - ITIL v3 or v4 (plus) 7+ years experience in a role with: Experience with project management and leadership across IT and business functions. ... - Apr 03
... Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs. Steering providers in the execution of tier 2 and 3 support tasks and SLAs. Resolving escalated support issues. Performing routine maintenance, administering ... - Apr 16
... Knowledge and Skills • Preferred relevant experience working with the Ivanti ITSM platform, or similar. • Knowledge of basic ... • Microsoft System Center Configuration Manager (SCCM) • Printers / Copiers • Multi-factor authentication (DUO) ... - Apr 25
... Microsoft, SCCM, and Aternity. Other functions include Bulk Uploading of donated and retired equipment, Data Quality, and Stockroom Auditing. Handle all scheduling of equipment pickup throughout Huntington footprint. PC Refresh. Assist with ... - Apr 26
... Certifications in project management (PMP) and Agile methodologies are expected, with familiarity in the Energy Industry and ITIL v3 or v4 considered advantageous. Role, Responsibilities, and Deliverables: Develop proposals and project estimates and ... - Apr 03