Office Assistant

Vista Robles Dental Group is seeking a dedicated and organized Office Assistant to join our team. This role plays a vital part in ensuring smooth daily operations within our hospital and health care environment. If you are detail-oriented, enjoy multitasking, and thrive in a collaborative setting, this position offers an exciting opportunity to contribute to exceptional patient care and office efficiency.

Key Objectives

Support administrative and clerical functions to maintain an efficient office environment.

Assist staff and patients by managing communications, scheduling, and documentation.

Contribute to a welcoming and professional atmosphere that reflects our commitment to quality care.

Responsibilities

Greet patients and visitors promptly and courteously, providing assistance as needed.

Answer phone calls, route inquiries, and take messages accurately.

Schedule and confirm patient appointments using the practice management system.

Maintain and organize patient records, ensuring confidentiality and compliance with HIPAA regulations.

Assist with billing, insurance verification, and processing payments.

Manage office supplies inventory and coordinate with vendors for timely replenishment.

Support the dental team with various administrative tasks to facilitate smooth clinical operations.

Perform general office duties including filing, data entry, and correspondence.

Qualifications

High school diploma or equivalent required; additional education in office administration or healthcare is a plus.

Previous experience in an office assistant or administrative role, preferably in a healthcare or dental setting.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health record (EHR) systems.

Strong organizational skills with the ability to manage multiple tasks efficiently.

Excellent verbal and written communication skills.

Ability to maintain confidentiality and handle sensitive information professionally.

Positive attitude, reliability, and a team-oriented mindset.

Benefits

Competitive salary and opportunities for professional growth.

Comprehensive health, dental, and vision insurance plans.

Paid time off and holiday benefits.

Supportive work environment focused on employee well-being.

Access to ongoing training and development programs.