Customer Service Representative

Job Title: Customer Service Representative

Location: Noida Sector 10

Job Type: Full Time - Work from Office

Job Descriptions:

At our client, they dont just sell Party Products, They build meaningful relationships with customers. Now, They are on the lookout for a Party Products forward, passionate and empathetic Customer Support Executive to join their growing team!

What you'll do:

Build Strong relationship with existing customer and build new customer for the company.

Be the voice of our client and deliver delightful experiences across chat, email, and calls.

Resolve customer queries with speed, empathy, and a smile.

Collaborate with logistics, tech, and design teams to ensure smooth operations

Gather feedback that helps shape the future of our brand

Create invoices on quick book and follow up with the customer.

Maintain the customer data and share the reports to upper management.

Who you are:

A great communicator (English fluency is a must)

Calm under pressure and solutions-oriented

Obsessed with delivering top-notch service

0–2 years of prior customer service experience

Freshers with Zeal to grow and excel in the industry are also preferred.