Customer Relations Representative - State Farm Agent Team Member

Job Description

Benefits:

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

About our Agency:

With a solid foundation in business and a passion for helping people, I found my calling in the insurance industry. Communication is key, and we are proud to offer our services in English, Spanish, Portuguese, Russian, and German to ensure we can effectively serve our diverse community. At my agency, you can expect top-notch assistance from a phenomenal team of licensed and experienced professionals.

We are seeking energetic and ambitious team members to join our expanding agency and make an impact in your community. This position offers an excellent opportunity for growth and advancement within our organization.

ROLE DESCRIPTION:

As an Customer Relations Representative - State Farm Agent Team Member for Victor Schlicht - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Experience managing client relationships is preferred

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

Dedicated to customer service

Able to anticipate customer needs

Able to effectively relate to a customer

Full-time