Inside Sales Representative

Job Description

We are seeking an Inside Sales Representative to join our on-site team and handle inbound calls from business prospects. This full-time position is Monday–Friday, 9:00 AM–6:00 PM, based in our office. All leads are inbound—no cold calling or outbound dialing.

Role summary

Answer inbound phone inquiries from small and medium-sized business owners who have expressed interest in our services.

Explain a straightforward service offering and qualify callers according to established criteria.

Guide qualified prospects through the next steps of the process while maintaining a professional and helpful tone.

Record accurate call notes and update customer information in our system.

What you will not be responsible for

No cold calling

No outbound dialing

No door-to-door or field sales

Qualifications

Comfortable speaking on the phone and communicating clearly and confidently.

Reliable and punctual with the ability to work on-site during scheduled hours.

Sales or customer service experience is beneficial but not required; candidates who are coachable and motivated are encouraged to apply.

Basic computer skills; experience with CRMs or call-tracking systems is a plus.

Professional demeanor and ability to provide a positive caller experience.

What we offer

Consistent inbound call volume—steady opportunities to engage qualified prospects.

Structured schedule and on-site training with ongoing coaching and team support.

Professional office environment with clear performance expectations and opportunities for growth.

Competitive compensation with performance-based incentives.

Why people succeed in this role

Warm leads and a repeatable sales process reduce prospecting time and increase conversion potential.

Daily coaching and clear goals support rapid skill development and advancement.

Stable, predictable schedule and a collaborative office environment.