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Resolution Specialist
Gifthealth
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Lincoln Village, OH, 43228
... Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. ... - Mar 09
Customer Service Representative
ADMAR Construction Equipment & Supplies
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Clinton Township, OH, 43224
... customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in. Writes contracts, process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution ... - Feb 23
Retail Customer Service
Sherwin-Williams
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Columbus, OH, 43215
... Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to ... - Mar 11
Customer Service Representative
LAZ parking
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Clinton Township, OH, 43224
... support and attend to customer needs in person at the walk-in counter located in the Customer Care Center. Principal Job Duties: Greet customers in a friendly manner, is responsive and timely with correspondence and problem resolution, and display a ... - Feb 24
Scrum Master/Technical Project Manager: III (Senio
Judge Group, Inc.
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Clinton Township, OH, 43224
... When necessary, escalates impediments to facilitate rapid resolution. Supports and educates product owners, especially with ... discipline with an information technology or equivalent and extensive related IT Technical or Customer Support experience. ... - Mar 03
Customer Service Associate I
Cass Information Systems
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Clinton Township, OH, 43224
Description The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for ... - Feb 24
Senior Customer Service Representative
Matic
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Clinton Township, OH, 43224
... One Call Resolution: Do everything you can to solve the issue before ending the call. Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update. We Champion Our Customers: Every call and every ... - Mar 05
Customer Service Associate I (Hybrid)
Cass Information Systems
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Clinton Township, OH, 43224
The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely ... - Feb 24
Analyst, End User Customer
Cardinal Health
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Dublin, OH, 43016
What IT Service Center contributes to Cardinal Health IT Service Center is responsible for resolving customer/client technical issues and responding to inquiries in accordance with service level objectives, processes and procedures. Serves as ... - Feb 17
Customer Service Associate
eTeam Inc.
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Columbus, OH, 43215
... Responsibilities include processing applications and resolving customer disputes with positive outcomes. The ideal candidate will enjoy assisting customers with first-call resolution, de-escalating caller situations, adapting quickly to change, and ... - Mar 09