| Resume alert | Resumes 1 - 10 of 672 |
Sr. Azure Developer
Washington, VA, 22747
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
Customer Service Representative
Wise, VA
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23
Account Manager Process Improvement
Shockoe Bottom, VA, 23219
... • Analyze customer data and make recommendations based on federal policies • Support ticketing queues and meeting regulatory and customer experience requirements • Utilizes feedback and metrics to identify areas of opportunity and continuously ... - Apr 23
... • Analyze customer data and make recommendations based on federal policies • Support ticketing queues and meeting regulatory and customer experience requirements • Utilizes feedback and metrics to identify areas of opportunity and continuously ... - Apr 23
Systems Administrator Information Technology
Ashburn, VA
... Review ticketing and monitoring dashboards for timely assignment of tickets as a Queue Manager. Performing all the Account modifications for the Users including the New Account creation process (Transfer, Update, Modify) using the MS Azure Active ... - Apr 23
... Review ticketing and monitoring dashboards for timely assignment of tickets as a Queue Manager. Performing all the Account modifications for the Users including the New Account creation process (Transfer, Update, Modify) using the MS Azure Active ... - Apr 23
Help Desk Technical Support
Dumfries, VA
... and resolution to client scope on IT equipment Documented efforts, issues, and resolutions, close cases/tickets daily Utilized ticketing system (Asure) for ticket creation, completion, detailed documentation of clients resolved tickets Repaired or ... - Apr 22
... and resolution to client scope on IT equipment Documented efforts, issues, and resolutions, close cases/tickets daily Utilized ticketing system (Asure) for ticket creation, completion, detailed documentation of clients resolved tickets Repaired or ... - Apr 22
Customer Service Delivery Driver
Richmond, VA
... UPS, Richmond, Va — Desktop Technician AUG 2022 - JAN 2023 Hardware, Software, Rebuild laptops and Pcs, Install And Uninstall Programs, Ticketing system, Maintain Windows 2016, Access points, Setup servers at Ups locations. Delaware Valley Floral ... - Apr 12
... UPS, Richmond, Va — Desktop Technician AUG 2022 - JAN 2023 Hardware, Software, Rebuild laptops and Pcs, Install And Uninstall Programs, Ticketing system, Maintain Windows 2016, Access points, Setup servers at Ups locations. Delaware Valley Floral ... - Apr 12
Cyber Security Clearance
Chantilly, VA, 20151
... taken with cyber security cases created per cyber security standards to ensure the integrity of all data Monitored Remedy ticketing system and worked or assigned as necessary Worked with customers out in the disaster field to troubleshoot issues and ... - Apr 11
... taken with cyber security cases created per cyber security standards to ensure the integrity of all data Monitored Remedy ticketing system and worked or assigned as necessary Worked with customers out in the disaster field to troubleshoot issues and ... - Apr 11
Hr Generalist Business Partner
Herndon, VA
... Commerce, HR, and Economics SOFTWARE SKILLS: ● Microsoft Office, Visio, Salesforce, ADP Workforce Software (Payroll), Paycom (Payroll), Sage Software (HRIS), and Success Factor (SAP), Jira (IT ticketing system). Reference(s): Provided upon request. - Apr 10
... Commerce, HR, and Economics SOFTWARE SKILLS: ● Microsoft Office, Visio, Salesforce, ADP Workforce Software (Payroll), Paycom (Payroll), Sage Software (HRIS), and Success Factor (SAP), Jira (IT ticketing system). Reference(s): Provided upon request. - Apr 10
Desktop Support Risk Management
Virginia Beach, VA
... Service Now Ticketing; MS Office Suite; MS Exchange; Adobe Creative Cloud Network: LAN; WAN; Wireless; Application Delivery; DHCP; DNS; Ethernet; Hub; Cisco Router; VoIP; VPN; SMTP; Cisco Switches (2900, 3500, 3800, 4500 and 6500 series); TCP/IP, Wi ... - Apr 09
... Service Now Ticketing; MS Office Suite; MS Exchange; Adobe Creative Cloud Network: LAN; WAN; Wireless; Application Delivery; DHCP; DNS; Ethernet; Hub; Cisco Router; VoIP; VPN; SMTP; Cisco Switches (2900, 3500, 3800, 4500 and 6500 series); TCP/IP, Wi ... - Apr 09
Desktop Support Help Desk
Reston, VA
... the Perspecta CAEIO contract • Utilize Remedy Ticketing System to address and document customer technical requests for service including but not limited to: software installs, configurations, and troubleshooting along with hardware replacement. ... - Apr 05
... the Perspecta CAEIO contract • Utilize Remedy Ticketing System to address and document customer technical requests for service including but not limited to: software installs, configurations, and troubleshooting along with hardware replacement. ... - Apr 05