Terrance Burston **** Sherbourne rd

Richmond, Va

804-***-****

ad4ynd@r.postjobfree.com

EXPERIENCE

ADT Security, Remote — Customer Service Representative MAY 2023 - PRESENT

Inbound calls, Outbound calls, Dispatching, Troubleshooting alarms, Customer service.

UPS, Richmond, Va — Desktop Technician

AUG 2022 - JAN 2023

Hardware, Software, Rebuild laptops and Pcs, Install And Uninstall Programs, Ticketing system, Maintain Windows 2016, Access points, Setup servers at Ups locations.

Delaware Valley Floral Group, Sandston, Va — Delivery Driver

OCT 2018 - AUG 2022

Load and unload, Scanner, Order Picker, Warehouse Associate EDUCATION

Henrico High, Henrico, Va — Diploma

SEPT 1995 - JUN 1999

SKILLS

Customer service, Inbound

and Outbound calls,

Troubleshooting, Courier,

Delivery Driver, Trailhead,

Salesforce CRM, Hardware,

Software, Rebuild

AWARDS

Certified Salesforce Associate

Trailhead Badges

LANGUAGES

English

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