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Incident or Metrics or Brookfield resumes in Columbus, OH, 43215

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Software Development C C++

Columbus, OH
... • Managed Sunlife Agile Methodology DevOps tools in Code Management, build and release automation, service and incident management. • Created CDD template to execute Ansible playbook to automatically that creates and configures Jenkins jobs based on ... - Jan 11

Project Management Client Relations

Columbus, OH
... Solutions and Efficiencies Growth Objectives Innovator Loss Prevention Team Management and Coaching Business Objectives Metrics Aligning Cross-function teams Collaboration Key Accomplishments •Delivered $2.6M in Op Income (+26% to profit plan) by ... - Jan 11

Customer Service Account Executive

Columbus, OH
... regarding staffing needs, performance measures, and call statistics to determine future organizational coverage.Participated in improving human resources capacity planning and maximizing labor utilization rates by evaluating workforce metrics. ... - Jan 10

Business Analyst Process

Columbus, OH
... Working as a Business Analyst for Owner Services Team over multiple applications and projects including ServiceNow Incident ... providing Test Data, creating Test Cases, and resolving issues upon detection of bugs and collecting the Test Metrics. ... - Jan 08

Human Resources Talent Acquisition

Columbus, OH
... Establish, monitor, and report metrics to track performance, quality, and attendance for all educational avenues. • Participate in onboarding for new hires. • Oversee the records management and retention function, ensuring systematic control of ... - Jan 07

Scrum Master / Account Manager

Columbus, OH
... multiple Guidewire teams that include both on and offshore members • Facilitated daily Scrum ceremonies & included reports and metrics of team’s progress to leadership • Managed team’s weekly releases & hotfixes from lower environments to production ... - Jan 07

Information Technology Project Engineer

Westerville, OH
... Senior Analyst / Incident Manager From December 2016-December 2018 Provided thorough support and problem resolution for Clients. Maintained composure and patience in face of difficult customer situation. Build and maintained successful relationships ... - Jan 07

Project Manager Community Health

New Albany, OH
... Determine data sources for performance measures and work with project leads to ensure appropriate implementation and tacking metrics using Tableau & SAS Enterprise. Produce epidemiological daily reports for injury surveillance focusing on prevalence ... - Jan 01

Systems Administrator Desktop Support

Canal Winchester, OH
... Implemented the application to all instances ● ServiceNow — Major Incident Management Worked with the teams in the IT Service Management (ITSM) workspace to define a Major Incident Process. Included a Microsoft Teams integration with ServiceNow for ... - Jan 01

Senior Android Developer

Columbus, OH, 43212
... •Classified Process and system Improvement opportunities by monitoring extant metrics, analyzing data, and partnering with internal teams EDUCATION •Bachelor of Computer Systems Engineering from Carleton University - 2023 Dec 28
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