SHALINI CHATURVEDI PANDEY

Phone : +1-614-***-****

Email : ad2ipc@r.postjobfree.com

LinkedIn: linkedin.com/in/shalini-chaturvedi-529a26b6

Career Objective

To utilize my experience and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible.

Technical Skills:

Public key Infrastructure, SSL certificates,HSM

OPEN PGP TOOL, SYMANTEC TOOL(FILE ENCRYPTION)

APPVIEWX portal, Digital certificates, MSPKI, KEY MANAGEMENT,Entrust, Venafi

Cryptography key service, Managed File Transfer, Go anywhere.

Operating Systems: Windows, Linux, Active directory.

Ticketing Tools: Service Now, Putty.

Professional Summary:

1.COGNIZANT TECHNOLOGY SOLUTIONS Security Project Engineer From Jun’23 to December’23

Managing Certificate life cycle end-to-end (CSR creation to Provisioning).

Cleaning Certificate inventory whenever required by screening duplicates certificates (not in use but active).

Manual CRL publish or Monitoring.

Worked on openSSL and Key tool for CSR creation, importation.

Worked on creation of Java Key store using certificate.

Created multiple project documents like Process Run book, SOP’s.

Working on CLM implementation in Project ecosystem.

Troubleshoot SSL certificate issues.

Handled PKI health check.

Worked on Cloudflare to manage or Monitor SSL traffic.

2.ACCENTURE PRIVATE LTD. Security Delivery Senior Analyst From Nov’22 to Jun’23

PKI(PUBLIC KEY INFRASTRUCTURE)

Managing certificate between client and server using SSL handshake mechanism to establish secure connection.

Certificate life cycle management: Issuing/renewing/revoking certificates using both Inhouse portal as well as SECTIGO(external CA)

Certificate template creation, publishing, and maintenance.

Worked on custom user certificate template along with auto enrolment.

Handled blacklisted domains certificate when required.

Domains Addition, revalidation and revocation using our internal portal as well as external CA.

Worked on critical certificates renewal and configuration including MFT tool certificates(Gateway and server certificates), NDES certificates including NDES

Configuring certificates at gateway servers and MFT servers from configuring it to system and IIS binding.

Participated in deploying Root CA, Subordinate CA in PKI env.

Worked on CRL publish, and handled OCSP responder role service.

Monitored PKI health for Issued certificates.

Knowledgeable experience in 2 tier PKI setup win 2019 including Enterprise CA and Sub CA, OCSP implementation, CDP and AIA location configuration.

Handled wildcard certificate and SAN certificate using MMC on a server.

Worked on different format request for SSL certificates including PKCS12,PF7,CER,PEM.

DATA ENCRYPTION Via Open PGP & Symantec tool

Worked on Cryptography Functional account password reset which is being used to login to Goanywhere MFT (encryption tool) on different platforms(DEV/UAT/PROD) including DB SQL database of encryption application.

Managing PGP key creation in Go-Anywhere(Encryption tool) for data encryption & decryption.

Managed Complete KMS using Open PGP from Key creation and transfer data between Client and Vendor.

Managed Keyrings in Open PGP and importation of existing keys to encrypt and decrypt the data between client and vendors.

Managed Azure key vault for key pairs.

Private key backup exportion via Open PGP encryption.

Automated project creation, testing and implementation based on user requirement to securely transfer the data between client and partners.

Handled clean up activity that involved removing unused Encryption links/resources/PKI CA services.

CKS server management, Health checkup.

Worked on Go-Anywhere portal new releases, upgradation activity along Go-Anywhere Agent upgrades to keep servers up to date with new functionalities.

Worked on open PGP studio for key creation and importation.

Handled Alerts triggered due to any key or server related issues.

Worked on Active directory (User addition/group management/server addition to the relevant security groups).

Handled auto enrolling server/domain certificates via Active Directory.

Handled query related to password set, user details and group info details in Active directory.

Handled SSH key authentication and Addition.

3.HCL TECHNOLOGY Ltd. Senior Associate From 2018 to Nov 2022

Handling certificate life cycle management.

Creating and Maintaining certificate templates.

Maintain monitoring of PKI components.

Handling MS PKI certificates.

4.HCL TECHNOLOGY Ltd. Senior Analyst / Incident Manager From December 2016-December 2018

Provided thorough support and problem resolution for Clients.

Maintained composure and patience in face of difficult customer situation.

Build and maintained successful relationships with customers and had highest CSAT at one go.

Handled office 365 issues majorly in Outlook and OWA.

Worked as Incident manager and monitored the queue based on hourly reports.

Handled the task considering unplanned interruptions/mal functions and quality reduction of tickets and cases.

Handled and managed incidents according to their urgency and priority.

Published reports that outline the incident protocols.

5. WIPRO ltd. Technical Consultant From July 2015-December 2016

Administered all aspects of active directory from handling the password related issues, adding users to security groups.

Provided clients with information on available upgrades and troubleshoot computer related problems for internal and external clients.

Conducted troubleshooting to resolve IT related and application issue for 2000+users.

End-to-end ownership.

Education:

Bachelor of computer Science(B.Tech) (in 2015) from Dr. A.P.J. ABDUL KALAAM Technical University.

Declaration:

I hereby declare that all the information furnished above is true to the best of my knowledge.

Date:

Place: (Shalini C Pandey)

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