JONATHAN D. WELSH **** Arthur Pl.

Columbus OH ***20

614-***-****

ad2i04@r.postjobfree.com

Attentive to detail on large scale projects.

Excellent communication skills with employees of varying skill levels and titles. Ability to analyze and identify information in an efficient and accurate manner. Can balance large amounts of work into scalable and manageable portions. summary

statement

Grange Insurance - Columbus, OH August 2020 to July 20223 SCRUM MASTER / ITERATION MANAGER

• Lead multiple Guidewire teams that include both on and offshore members

• Facilitated daily Scrum ceremonies & included reports and metrics of team’s progress to leadership

• Managed team’s weekly releases & hotfixes from lower environments to production deployment

• Collaborated with ancillary teams on dependencies for testing and deployments

• Enhanced efficiency and clarity with business partners by establishing standard UAT to reduce defect leakage

• Optimized teams capacity and delivery by addressing outside obstacles Experis (State Auto Insurance Companies) - Columbus, OH February 2019 to February 2020 PROJECT MANAGER/SCRUM MASTER

• Lead multiple Guidewire teams that include both on and offshore members

• Facilitated daily Scrum ceremonies & included reports and metrics of team’s progress to leadership

• Managed team’s weekly releases & hotfixes from lower environments to production deployment

• Collaborated with ancillary teams on dependencies for testing and deployments

• Enhanced efficiency and clarity with business partners by establishing standard UAT to reduce defect leakage

• Optimized teams capacity and delivery by addressing outside obstacles The SMS Group - Sidney, OH August 2018 to January 2019 ACCOUNT MANAGER

• Communicate and negotiate with customers on the various hardware to match their Advanced Data Capturing needs.

• Supply customers with mobile computers, barcode/RFID tags, barcode printers, & RFID emissary and portals. Zayo Group - Boulder, CO (Remote) January 2017 to May 2018 ACCOUNT MANAGER

• Presented weekly updates on Salesforce dashboard with previous meetings, customer orders, and forecast activity for the coming week and rest of quarter.

• Develop customer relationships and drive sales for new and existing customers.

• Primary contact for customers to resolve issues and ensure projects are delivered on time. Ohio University - Athens, OH Graduated November 2011 SCRIPPS COLLEGE OF COMMUNICATION

Major: Information and Telecommunication Systems

Minor: Economics

Scripps Howard Media Scholarship - May 2011

CERTIFICATION

PSM I - Professional Scrum Master (scrum.org), 2020

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