| Resume alert | Resumes 1 - 10 of 1630 |
Contact Center Lead Engineer
Lawrenceville, GA
... Perform trouble shooting and resolve tickets on Genesys Contact Center, analyze calls on IVR and IQR Prompts. Analyze Prompts for quality and test all above systems. Manage vendors’ trouble tickets as well as work with on trouble issues. Work with ... - May 03
... Perform trouble shooting and resolve tickets on Genesys Contact Center, analyze calls on IVR and IQR Prompts. Analyze Prompts for quality and test all above systems. Manage vendors’ trouble tickets as well as work with on trouble issues. Work with ... - May 03
Customer Service Business Analyst
Henderson, NV
... Genesys Call Center Integration: oSuccessfully integrated the Genesys call center platform with Salesforce, optimizing call routing, tracking, and reporting capabilities. oDeveloped and maintained Salesforce dashboards and reports to provide real ... - May 02
... Genesys Call Center Integration: oSuccessfully integrated the Genesys call center platform with Salesforce, optimizing call routing, tracking, and reporting capabilities. oDeveloped and maintained Salesforce dashboards and reports to provide real ... - May 02
Customer Service Representative
Rochelle Park, NJ
... Simply, clearly, and politely communicated information from scripted Salesforce FAQs, Novartis drug websites and prepared resources over Genesys cloud phone system, to consumers, healthcare providers, and other callers’ inquiries. Managed 8-10 ... - Apr 29
... Simply, clearly, and politely communicated information from scripted Salesforce FAQs, Novartis drug websites and prepared resources over Genesys cloud phone system, to consumers, healthcare providers, and other callers’ inquiries. Managed 8-10 ... - Apr 29
Computer Technician High School
Chicago, IL
Mariaun Rose Computer operator Chicago, IL ***** ad49p5@r.postjobfree.com 773-***-**** I can do any Job available Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Computer Technician Genesys Works - Chicago ... - Apr 25
Mariaun Rose Computer operator Chicago, IL ***** ad49p5@r.postjobfree.com 773-***-**** I can do any Job available Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Computer Technician Genesys Works - Chicago ... - Apr 25
Contact Center Cisco Voice
Mississauga, ON, Canada
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24
Help Desk or Systems Administrator
Jacksonville, FL
... Administer 8x8 and Genesys VOIP by adding, removing, troubleshooting, and acquiring phone numbers. Lutheran Social Services of MN, Saint Paul, MN Help Desk Specialist 04/2007 – 07/2021 JAMES LEE 952-***-**** ad481j@r.postjobfree.com Page 2 As the ... - Apr 24
... Administer 8x8 and Genesys VOIP by adding, removing, troubleshooting, and acquiring phone numbers. Lutheran Social Services of MN, Saint Paul, MN Help Desk Specialist 04/2007 – 07/2021 JAMES LEE 952-***-**** ad481j@r.postjobfree.com Page 2 As the ... - Apr 24
Contact Center Project Management
Lansing, MI
... Genesys NICE InContact CXOne Cisco PCCE\UCCX Avaya Siebel Virtual Hold Technology (VHT) Agile Project Management PROFESSIONAL EXPERIENCE Acsension Industries LLC, Holt, MI 9/2023 - Present Information Technology Consultant Accenture, Lansing, MI 2 ... - Apr 24
... Genesys NICE InContact CXOne Cisco PCCE\UCCX Avaya Siebel Virtual Hold Technology (VHT) Agile Project Management PROFESSIONAL EXPERIENCE Acsension Industries LLC, Holt, MI 9/2023 - Present Information Technology Consultant Accenture, Lansing, MI 2 ... - Apr 24
YACINE DIEYE SARR
Dakar, Senegal
... Canvas, - Applications du Système d’Informations Relation Client : CRM KIBARU, GAIA, CONVISAV, CAREO, Admincsat, Suite OMEGA (Genesys, Informart, …), EVALO, BO360, SMILE, ZSMART, SIRI, CEM, DIMELO, RBS, SISWIN, AMS, NCE, NAC, NAF, SPG, MAESTRO, E ... - Apr 24
... Canvas, - Applications du Système d’Informations Relation Client : CRM KIBARU, GAIA, CONVISAV, CAREO, Admincsat, Suite OMEGA (Genesys, Informart, …), EVALO, BO360, SMILE, ZSMART, SIRI, CEM, DIMELO, RBS, SISWIN, AMS, NCE, NAC, NAF, SPG, MAESTRO, E ... - Apr 24
Project Manager Contact Center
Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
R D Mechanical Engineer
New Haven, CT
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23