Loveland, OH
... (Cincinnati, Oh) 2008 - 2017 Enterprise UNIX Administrator (on Assignment to GE GO-IT) Duties and responsibilities include providing Level 3 (Subject Matter Expert) for systems administration and an escalation point for problems, monitoring and ...
- May 01
Calgary, AB, Canada
... CORE SKILLS § IT Systems Support and Troubleshooting, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs § Data Security and Management § Customer Relationship Management § System Upgrades and ...
- May 01
Irving, TX
... and Roles - Provisioner Work Items · Add/Remove Access and Roles - Cerberus Role Assignment · VIP Substitution · L2 Escalation · Pending Task Reminders (Supervisor) · Pending Task Reminders (Data Guardian) · Pending Task Reminders (Provisioner) ...
- May 01
Raleigh, NC
... (IBM, SGI, HP, Dell, and CRAY ~ $80M) creating Tier 1 Account Management growth > 150% Led a designated customer escalation plan, identifying complex customer challenges, and recommending solutions related to client management and corrective ...
- May 01
Garland, TX
... • Ensured optimal customer experience, including rapidly resolving customer concerns without escalation. Store Manager Mattress Firm Dallas, Texas May 2012 – November 2018 • Implemented marketing campaigns and visual merchandising in accordance with ...
- May 01
Jackson, MS
... Review accounts for delivery photos, signatures, to determine if refunds can be issued for account Take escalation calls from tier 1 regarding closed accounts, canceled orders, canceled memberships. 2023-Current L A N G U A G E S English A D R I A N ...
- May 01
Suwanee, GA
... Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and automating the business Processes using Approval Process, Workflows, Escalation Rules and Auto-Response Rules. Excellent understanding of Roles, Profiles, ...
- May 01
Green Knoll, NJ, 08807
... • Managed the escalation of critical issues to development teams and ensured effective resolution and verification of files EDUCATION: • B.S. in Technical Management
- May 01
Mansfield, OH
... skills, dealing with customer one on one, escalation specialist (5 years) • CSR • Call Center • Customer Care • Customer Service • Customer Support • Bilingual • Multilingual • Technical Support • Administrative Experience • Computer Literacy
- May 01
Pomona, CA
... Managed escalation line to ensure urgent tax issues are resolved in a timely manner by creating/assigning cases to tax specialist, and or resolving the issue myself. Preparing and accurately filing taxes by due date. meeting metrics and productivity ...
- May 01