| Resume alert | Resumes 11 - 20 of 684 |
Children's Service Agent
Alexandria, VA
... Feb 2006 - Apr 2008 Bogota, Colombia, Colombia Passenger Service Agent American Airlines Inc Oversaw ticketing, gate and ramp services. Announced flight status updates and information about gate changes over PA system. Instructed passengers on ... - May 01
... Feb 2006 - Apr 2008 Bogota, Colombia, Colombia Passenger Service Agent American Airlines Inc Oversaw ticketing, gate and ramp services. Announced flight status updates and information about gate changes over PA system. Instructed passengers on ... - May 01
Software Development Quality Assurance
Haymarket, VA
... •3 years of Experience in using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action. •Worked towards customer satisfaction and process ... - Apr 30
... •3 years of Experience in using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action. •Worked towards customer satisfaction and process ... - Apr 30
Scrum Master Project Management
Alexandria, VA, 22304
... requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● Accomplished a ... - Apr 29
... requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● Accomplished a ... - Apr 29
Sql Developer On-Call
Ashburn, VA
... Successfully used JIRA ticketing query system to fix the customers issues. CERTIFICATES Oracle Database 10g : Real Application Cluster Administrator Certified Expert Oracle 11g Database Administrator Certified Associate Oracle Database 11g ... - Apr 29
... Successfully used JIRA ticketing query system to fix the customers issues. CERTIFICATES Oracle Database 10g : Real Application Cluster Administrator Certified Expert Oracle 11g Database Administrator Certified Associate Oracle Database 11g ... - Apr 29
Sr. Azure Developer
Washington, VA, 22747
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
Customer Service Representative
Wise, VA
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23
Account Manager Process Improvement
Shockoe Bottom, VA, 23219
... • Analyze customer data and make recommendations based on federal policies • Support ticketing queues and meeting regulatory and customer experience requirements • Utilizes feedback and metrics to identify areas of opportunity and continuously ... - Apr 23
... • Analyze customer data and make recommendations based on federal policies • Support ticketing queues and meeting regulatory and customer experience requirements • Utilizes feedback and metrics to identify areas of opportunity and continuously ... - Apr 23
Systems Administrator Information Technology
Ashburn, VA
... Review ticketing and monitoring dashboards for timely assignment of tickets as a Queue Manager. Performing all the Account modifications for the Users including the New Account creation process (Transfer, Update, Modify) using the MS Azure Active ... - Apr 23
... Review ticketing and monitoring dashboards for timely assignment of tickets as a Queue Manager. Performing all the Account modifications for the Users including the New Account creation process (Transfer, Update, Modify) using the MS Azure Active ... - Apr 23
Help Desk Technical Support
Dumfries, VA
... and resolution to client scope on IT equipment Documented efforts, issues, and resolutions, close cases/tickets daily Utilized ticketing system (Asure) for ticket creation, completion, detailed documentation of clients resolved tickets Repaired or ... - Apr 22
... and resolution to client scope on IT equipment Documented efforts, issues, and resolutions, close cases/tickets daily Utilized ticketing system (Asure) for ticket creation, completion, detailed documentation of clients resolved tickets Repaired or ... - Apr 22
Customer Service Delivery Driver
Richmond, VA
... UPS, Richmond, Va — Desktop Technician AUG 2022 - JAN 2023 Hardware, Software, Rebuild laptops and Pcs, Install And Uninstall Programs, Ticketing system, Maintain Windows 2016, Access points, Setup servers at Ups locations. Delaware Valley Floral ... - Apr 12
... UPS, Richmond, Va — Desktop Technician AUG 2022 - JAN 2023 Hardware, Software, Rebuild laptops and Pcs, Install And Uninstall Programs, Ticketing system, Maintain Windows 2016, Access points, Setup servers at Ups locations. Delaware Valley Floral ... - Apr 12