Chantilly, VA
... Helped helpdesk system admins automate tasks using PowerShell. DC-DR planning, log shipping, capacity planning, Hardware and licensing planning MS SQL Server DBA, Corinthian Mortgage Corporation, KS Sept 06– Sept 07 Provided MS SQL Server DBA ...
- May 10
Houston, TX, 77299
... Business Development Manager - Infrastructure Services Schlumberger Middle East, Multiple locations 03/2005 - 08/2012 IS Business Development Manager - SIS 3 yrs IT Service Delivery Manager 2 yrs IT Helpdesk Support Engineer 2 yrs EDUCATION BSc in ...
- May 10
Round Rock, TX
... Layoffed, HelpDesk moved overseas. Service Tech Lead Truno Retail Solutions Sept 2015 – March 2017 ● Directed service technician teams across Austin and neighboring regions, focusing on repair, sales, and maintenance for multiple point-of-sale ...
- May 10
Chicago, IL
... Analyzed vendor and Helpdesk Operational Platform (HOP) tickets, providing timely support and resolution to identified issues. Client: UnitedHealth Group, Chicago, IL Jan 2021 – June 2023 Role: Tableau Developer • Spearheaded successful end-to-end ...
- May 09
Phoenix, AZ
... Jun 2018 - Sept 2018 Cognizant IT Phoenix, AZ Service Desk Senior Lead •Worked on a new project for Cognizant on transfer for a large retailer’s Helpdesk. •Oversaw daily operations for new hires and assisted in training. •Identified leaders within ...
- May 09
Monee, IL
... software and technology ● Maintain IT inventory ● Research and resolve various software and hardware issues ● Resolve helpdesk tickets ● Collaborate with with district administration to help implement technical solutions/processes which improve ...
- May 09
Orlando, FL
... Helpdesk/End-User Support (HW/SW/Printer/Network Support) . Host/Client Internet/Intranet Connectivity . AD User/Computer Account Administration . Office/Outlook 2K3/2K7/2010 . Lawson, Image Quest, Sun/Java Mail, Thunderbird . Windows 7 post ...
- May 09
Las Vegas, NV
... Troubleshooting Windows XP Logged, prioritized, and assigned all calls, voicemail, email, web tickets and walk-up requests reporting technical problems in IT Helpdesk tool. Managed customer issues and requests by creating, tracking and documenting ...
- May 09
Omaha, NE
... Axos Clearing 2/15/2016 to 6/24/2021 IT Support Lead Supervisor Manage Helpdesk and assist with all work. Inventory Management Administrator. Develop training materials and procedures and documentation for the team and How To’s. Active Directory ...
- May 09
Mansfield Center, MA, 02048
... Raytheon Corporation, Integrated Defense Systems (Contract Role) Managed new Audio and Video Technology Solutions Teams in 8 east coast locations to successfully roll into (IDS) Integrated Defense Systems for Helpdesk and Network Support modules. ...
- May 08