Dallas, TX, 75225
... Leveraged Genesys Cloud for cloud-based solutions in investment advisory contact center operations, ensuring scalable and flexible client interaction management. Created real-time training materials and documentation with Primefaces, supporting ...
- Jun 21
Philadelphia, PA
... Pro IDM SSO XenApp 6.5 Power Builder VB Studio Oracle PowerShell MS Access Novell 6.5 NetApp-NFS Tier configuration Infoblox Genesys VF5 ACMESBC NoSQL 2012-10 2013-02 Scripting, Google API’s (UMRA) User Management Resource Administrator, Worked with ...
- Jun 21
Uniontown, OH
... Using Citrix software and Genesys cloud systems to process all customer transactions. Interacting with supervisors and team members in Microsoft Teams and Discord Platform. Broadview Instruments- Metrology/Calibration Technician Valley View, OH Dec. ...
- Jun 20
Hialeah, FL
... • Reviews the Genesys performance queue and assists with inbound calls and E-mails as needed to meet the SLAs. • Participates in interdepartmental meetings to stay informed of current changes in policies/procedures and to share in the thoughts of ...
- Jun 20
Alpharetta, GA
... Pivot Tables), MS Word, PowerPoint, QuickBooks, Adobe, Snipping tool Skilled in the following software: o SharePoint, CMS, CITRUS, PING-ONE, Nice n contact, Teleopti, Shareworks, one note, Confluence, 3DR, JIRA, AWS, Genesys, Deltek, Workday. ...
- Jun 20
Orlando, FL
... O/S: Windows Server 2008, Windows 7/Vista/XP/2003/2000, Unix and Linux Others: SQL Server Integration Services, MS Office, Team Foundation Server, VM Ware, Drive mapping, VSS, Rational ClearCase, SVN, GIT Hub, FACETS, Genesys, IVR, Dynamic Castle ...
- Jun 19
Parkland, FL
... SSRS reporting, PowerBI, Tableau, Avaya Contact Center, Genesys CCaaS, SaaS, Service Now (CSM), C#, Phyton, JIRA, Confluence. EDUCATION: UNIVERSITY INTEC Santo Domingo, DR. 1987-1991 Bachelors in software system engineering DEVRY UNIVERSITY 2007 ...
- Jun 19
Pune, Maharashtra, India
... o Successfully completed 8.5 years working experience in Genesys International Corporation, Ltd. Mumbai. As a GIS Executive PERSONAL SKILLS:- : An enthusiastic, highly motivated, fully energetic and hardworking postgraduate in the field of Geography ...
- Jun 17
Gilbert, AZ
... NICE, GENESYS, CISCO WXCCE, ETC.) AND IT RISK VENDOR GRC PLATFORMS (E.G. ARAVO, ARCHER, ONETRUST, ETC.) O WORKING KNOWLEDGE OF REPORTING METRICS FOR DIFFERENT DEPARTMENTS THAT HIGLIGHT CRITICAL AREAS TO IMPROVE AND AREAS THE ORGANIZATION TO CONITNUE ...
- Jun 16
Lowell, MA
... System Engineer Infosys Limited Dec 2019-Feb 2022 Product Analyst (Microsoft) • Delivered solutions, production and analytical support for global Microsoft contact centers using Genesys tools. • Developed features and visualizations for Genesys ...
- Jun 15