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Resumes 91 - 100 of 26627 |
Fall City, WA
... Created an Escalation Protocol that resulted in impediments (blockers) being cleared faster and with less effort. Developed a Flexible Teaming approach that allowed for greater cohesion between on-shore and off-shore resources. Director of ...
- May 02
McLean, VA
... •Coaching and mentoring product owners, program managers and architects to understand the technical dependency and escalation process for the programs. •Proficient in Tools like Jira, Confluence, Pulse, GitHub, Jira Align. Deutsche Bank Apr 2011 – ...
- May 02
Atlanta, GA
... Configured Salesforce settings, including object relationships, custom fields, page layouts, record types, and various automation rules (validation, assignment, escalation), to enhance system efficiency and user experience. Developed Apex classes ...
- May 02
Henderson, NV
... Designed workflows for lead routing, escalation, and email alerts. Collaborated with prospects/clients to identify technical requirements. Collaborated with sales and business teams for requirements analysis. Maintained and prioritized software bugs ...
- May 02
Southfield, MI
... Setup alerting using Prometheus and integrate Nagios and Prometheus with PagerDuty to notify the respective teams based on the escalation policy. Good Hands on experience in kafka customer services and support Hands on experience in AEM technology ...
- May 02
St. Louis, MO, 63103
... Recommend accounts for escalation based on policy thresholds. Work with branch on recommendations. Manage customer service issues related to disputed items with branch teams and send required documentation. Review credit hold screen, make the ...
- May 02
Salt Lake City, UT
... developers as well as neurodiverse members, promoting their professional growth and skill enhancement Acted as a point of escalation for critical issues, resolving conflicts and mitigating risks to minimize project delays System Designer / Principal ...
- May 02
Covington, KY
... Created Training Program Created 53 SOPs/KBs Created 8 new escalation processes Trained agents in call processes – Dropped hold times from 23-minute avg. to 13-minute avg. with a goal of 15 minutes. Drove the average number of Field Tech deployments ...
- May 02
Woodbridge, VA, 22191
... Desk Analyst August 2020 – February 2021 Insight Global (GDIT), Falls Church, VA Perform troubleshooting, resolution or escalation of email requests applications Responsible for ensuring critical support issues are escalated as appropriate with ...
- May 02
Downtown, OK, 74103
... Samuels ad5fhq@r.postjobfree.com TELECOM AND INFORMATION TECHNOLOGY LEADER Telecom/Information Technology Leader with 20+ years of progressive and comprehensive experience, including: Service Assurance Management, Escalation/De-escalation Management ...
- May 02