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Youngsville, NC
... Implemented call center workforce management software for multi-site operation and realigned CSR groups to meet contractual service level requirements. - Executed outbound calling program to welcome 28,000 new members in under 90 days using ...
- 2013 Jan 15
Wake Forest, NC
... Filled in for csr's and receptionist when needed for lunches for when they were out, in charge of company incentive program, assisted with payroll, etc. February 1999 to April 2001 Sleep Inn and Suites Henderson, NC General Manager Increased sales ...
- 2012 Oct 16
Wake Forest, NC, 27587
... Participated in hiring, training and testing of 140 CSR's. . Project Team provided 1300 pages of CSR training and administered 130 exams. . Project Team creation of over 4,000 pages "best of breed" HR Knowledge Base. . Participated in extensive ...
- 2010 Oct 18
Wake Forest, NC, 27587
... CSR Reprocess and adjusted Medicare claims 10/05 - 3/06 Assurant Solutions (Mega Force Temp Agency) Florence SC CSR Keyed and processed vital information for Assurant Customers with flood and hazard insurance using Microsoft word, Lotus notes, word ...
- 2010 Sep 24