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Resumes 61 - 70 of 190 |
Bethesda, MD
... Developing and finalizing CSR (Clinical Study Report). Professional Membership Life member of Anatomical Society of India and Anatomical Society of UP Chapter. Certificates/Licensure/ Training Collaborative Institutional Training Initiative & Good ...
- 2020 Nov 09
Washington, DC
... operating standards are attained Analyze call volume/AHT/Staffing trends Request and monitor overtime needs or time off Keep CSR’s, supervisors, and management informed of any operational exceptions Point of Contact when Manager(s) were away or out ...
- 2020 Nov 02
Chevy Chase, MD
... Director, Call Center Reporting / CSR Training GEICO Insurance Company - 2009-2010 Appointed to lead two departments concurrently: performance analysis and training for call center with 400 full-time associates. RESULTS Improved KPIs for claims ...
- 2020 Oct 25
Tysons Corner, VA
... Ensure CSR (Corporate Social Responsibility) presence for the company. Managed the marketing budget. Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on ...
- 2020 Oct 21
Washington, DC
... Responsible for Corporate Social Responsibility (CSR) - engaged team in volunteering and fundraising initiatives, developed and collected surveys and questionaries, and supported the development of new corporate policies that benefit the environment ...
- 2020 Oct 14
Chantilly, VA
... Mentored iOS and Android developers Cooperated with technical and non-technical peers with various app signing challenges, such as with CSR or provisioning profiles Extensively refactored code where appropriate to maximize code quality and minimize ...
- 2020 Sep 28
Sterling, VA
... Experienced with contact center management, BPO and vendor operations, and creating a working environment that is adaptive to changing technology and regulations. Effective negotiator, influencer, and dedicated mentor, known for driving cross-team ...
- 2020 Jul 08
Gainesville, VA
... from teller line Train and develop new staff members Perform teller operations 8/1/2012 TO 6/30/2014 Sonabank Haymarket CSR Sell and promote products and services Open New accounts and perform teller operations Train and develop new employees 4 ...
- 2020 Jul 05
Washington, DC
... Customer Service Center Manager May 2013 - July 2014 • Manage, develop and provide continuous coaching to a team of Supervisors, Team Leads, Support Staff and CSR’s in order to meet/exceed call center performance expectations and goals. • Analyze ...
- 2020 May 28
Gaithersburg, MD
... Cultivated BPO and BOT relationship with NCO Group (Horsham, Pennsylvania), creating over 1,500 jobs in Barbados, Antigua, and St. Kitts, and servicing CapitalOneUK, AOL, and many of NCO Group’s Fortune 100 clients. • Launched four successful near ...
- 2020 May 09