| Resume alert | Resumes 1 - 10 of 678 |
IT SUPPORT SPECIALIST
Palmyra, VA
... ·Ticketing system ServiceNow; Office 365 applications, Bomgar remote tools. June 2022 Centra Health, Lynchburg, VA 23571. Help Desk Analyst To May 2023 IT Support Technician APEX Systems ·Assistance to customers using hardware and software programs ... - May 10
... ·Ticketing system ServiceNow; Office 365 applications, Bomgar remote tools. June 2022 Centra Health, Lynchburg, VA 23571. Help Desk Analyst To May 2023 IT Support Technician APEX Systems ·Assistance to customers using hardware and software programs ... - May 10
Human Resources Servicenow Developer
Arlington, VA
... Integration with Azure and ServiceNow for auto ticketing system. Global and scoped glide components, including GlideRecord, GlideAggegate, GlideSystem, and GlideDateTime Worked on other ITSM app. HP NNMi, OM, OMi, SM and BMC Remedy, Splunk, Xymon, ... - May 08
... Integration with Azure and ServiceNow for auto ticketing system. Global and scoped glide components, including GlideRecord, GlideAggegate, GlideSystem, and GlideDateTime Worked on other ITSM app. HP NNMi, OM, OMi, SM and BMC Remedy, Splunk, Xymon, ... - May 08
Information Technology Customer Service
Woodbridge, VA, 22191
... Ensure accurate and timely tracking of support assistance utilizing our help desk ticketing system. Track, record, and update incidents using Service Management. Reset user’s account passwords and unluck network account. Help Desk Engineer February ... - May 02
... Ensure accurate and timely tracking of support assistance utilizing our help desk ticketing system. Track, record, and update incidents using Service Management. Reset user’s account passwords and unluck network account. Help Desk Engineer February ... - May 02
IT Support
Arlington, VA
... Use of ticketing system Cherwell to receive technical issues from on site employees to resolve issues in a timely manner. Provided technical expertise related to Microsoft products/operating systems, and IOS operating system/products. Provide ... - May 02
... Use of ticketing system Cherwell to receive technical issues from on site employees to resolve issues in a timely manner. Provided technical expertise related to Microsoft products/operating systems, and IOS operating system/products. Provide ... - May 02
Children's Service Agent
Alexandria, VA
... Feb 2006 - Apr 2008 Bogota, Colombia, Colombia Passenger Service Agent American Airlines Inc Oversaw ticketing, gate and ramp services. Announced flight status updates and information about gate changes over PA system. Instructed passengers on ... - May 01
... Feb 2006 - Apr 2008 Bogota, Colombia, Colombia Passenger Service Agent American Airlines Inc Oversaw ticketing, gate and ramp services. Announced flight status updates and information about gate changes over PA system. Instructed passengers on ... - May 01
Software Development Quality Assurance
Haymarket, VA
... •3 years of Experience in using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action. •Worked towards customer satisfaction and process ... - Apr 30
... •3 years of Experience in using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action. •Worked towards customer satisfaction and process ... - Apr 30
Scrum Master Project Management
Alexandria, VA, 22304
... requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● Accomplished a ... - Apr 29
... requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● Accomplished a ... - Apr 29
Sql Developer On-Call
Ashburn, VA
... Successfully used JIRA ticketing query system to fix the customers issues. CERTIFICATES Oracle Database 10g : Real Application Cluster Administrator Certified Expert Oracle 11g Database Administrator Certified Associate Oracle Database 11g ... - Apr 29
... Successfully used JIRA ticketing query system to fix the customers issues. CERTIFICATES Oracle Database 10g : Real Application Cluster Administrator Certified Expert Oracle 11g Database Administrator Certified Associate Oracle Database 11g ... - Apr 29
Sr. Azure Developer
Washington, VA, 22747
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
... orchestrated Docker container clusters using Kubernetes, optimizing deployment processes for enhanced efficiency, • Employed ticketing software to accurately document, track, and address reported problems and incidents, driving timely resolutions • ... - Apr 25
Customer Service Representative
Wise, VA
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23
... • Documented all customer interactions and inquiries in the ticketing system accurately and completely. • Monitored chat queues for incoming requests from customers requiring assistance. • Answered questions from customers that came in through the ... - Apr 23