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Snellville, GA
... in Business Administration, Specialization: Organizational Leadership Dissertation: Exploring Turnover Causes in a Small Helpdesk Organization: A Case Study Certificate of Advanced Graduate Studies in Healthcare Administration (Doctoral Level) ...
- Apr 23
Buford, GA
... Developed a Server-less Azure Functions REST API for sending emails to the helpdesk using .NET CORE C#, SQL Server Azure Queue, Azure Functions, Azure API Gateway, and Azure Monitor. Worked on building One Cloud platform using ASP.NET MVC 5, Web API ...
- Apr 18
Lawrenceville, GA
... Symantec Security Suite, Skype for Business, Microsoft Endpoint Manager, Intune, Autopilot, Bomgar, TeamViewer, Remedy Helpdesk Tracker, WebEx, Avaya One-X, Cisco (Jabber, AnyConnect) Varian VIT Connect, SecureDoc Encryption, SharePoint, MS SQL, ...
- Mar 29
Duluth, GA
... CERTIFICATIONS • CCNA-Certified Cisco Network Associate • CNA- Certified Network Administrator • IT Support Training Certificate • IT Helpdesk Training Certificate • CompTIA Network+ SKILLS • Installed and configured (6500,9300,92 00,3850) Switches ...
- Mar 23
Cumming, GA
... Involved in Developing, Monitoring and Deploying SSIS packages and successfully created dynamic configuration packages in SSIS Managed work queue in support of all JIRA Helpdesk tickets through JIRA combination of problem identification, ...
- Feb 09
Loganville, GA
... Helpdesk Technician National DCP, Duluth, GA, February 2018 – August 2020 Diligent Desktop Analyst charged with delivering Tier 1 and Tier 2 support for applications and a nationwide mobile tracking and logistics system, while collaborating with ...
- Jan 27
Snellville, GA
... Helpdesk third level escalation support for end user desktops and remote server support. Managed ticket queues and dispatch onsite engineers as needed. System Engineer, Administrator for SQL Server 2000, SQL 2005, and SQL 2008 for new installations ...
- Jan 22
Dacula, GA
... Support Representative II Ricoh USA Dec/2022-Present Responsible for all Ricoh printer deliveries Georgia and Alabama Liaison between customers, reps, carriers and dispatch Inventory Management Assist in Warehouse Team Lead- Helpdesk Call Center ...
- Jan 16
Norcross, GA, 30071
... with Fortune’s top fifty companies and is experienced in accounting, customer services computer hardware and software quality assurance, software configuration, desktop and web application, helpdesk “how to” questions, and network solutions. ...
- Jan 09
Cumming, GA
... Tier 1 helpdesk support for end users across the US.Working with other internal teams to meet the needs of the employees. Installing bios, updates for drivers, supporting peripherals. Northwest Partners, Miami, Fl November 2021-January 2023 ...
- Jan 01