| Resume alert | Resumes 91 - 100 of 1718 |
Power Bi Business Analytics
Lowell, MA
... System Engineer Infosys Limited Dec 2019-Feb 2022 Product Analyst (Microsoft) • Delivered solutions, production and analytical support for global Microsoft contact centers using Genesys tools. • Developed features and visualizations for Genesys ... - Jun 15
... System Engineer Infosys Limited Dec 2019-Feb 2022 Product Analyst (Microsoft) • Delivered solutions, production and analytical support for global Microsoft contact centers using Genesys tools. • Developed features and visualizations for Genesys ... - Jun 15
Quality Control, Customer Service, Compliance, Administrative Support
Houston, TX
... ability to communicate, collaborate with departments, and work multiple projects as once • Use of AssureSign, TLO, MS Office suite, Genesys, Outlook, DEFI and other operational platforms as well as multi-line phone • Was responsible for creating and ... - Jun 14
... ability to communicate, collaborate with departments, and work multiple projects as once • Use of AssureSign, TLO, MS Office suite, Genesys, Outlook, DEFI and other operational platforms as well as multi-line phone • Was responsible for creating and ... - Jun 14
Application Development Vice President
Dallas, TX, 75214
... ADDITIONAL EXPERIENCE 2013 – 2015 Sales Director – Resilient Intelligent Networks – Denton, TX 2010 – 2013 Director of Technology - Genesys Group, L.L.C. - Frisco, TX 2004 – 2008 Senior Partner – Terafact Inc. - Dallas, TX 1997 – 2004 Senior Partner ... - Jun 13
... ADDITIONAL EXPERIENCE 2013 – 2015 Sales Director – Resilient Intelligent Networks – Denton, TX 2010 – 2013 Director of Technology - Genesys Group, L.L.C. - Frisco, TX 2004 – 2008 Senior Partner – Terafact Inc. - Dallas, TX 1997 – 2004 Senior Partner ... - Jun 13
Technical Support Cloud
Dasmarinas, Cavite, Philippines
... resetting network access profile in Active Directory whenever required ●Software and Hardware installation ●RDP, Workday, OKTA, GoogleSuite management and assistance ●PureCloud / Avaya troubleshooting ●Citrix troubleshooting ●Genesys Configuration. ... - Jun 13
... resetting network access profile in Active Directory whenever required ●Software and Hardware installation ●RDP, Workday, OKTA, GoogleSuite management and assistance ●PureCloud / Avaya troubleshooting ●Citrix troubleshooting ●Genesys Configuration. ... - Jun 13
Software Engineer Full-Stack Web
San Mateo, CA
... Genesys Telecommunications Laboratories, Inc. Senior Software Engineer Daly City, CA June 1996 - October 2007 Developed historical and real-time reporting applications for exposing telephone statistical data. Added an ETL data aggregation feature ... - Jun 12
... Genesys Telecommunications Laboratories, Inc. Senior Software Engineer Daly City, CA June 1996 - October 2007 Developed historical and real-time reporting applications for exposing telephone statistical data. Added an ETL data aggregation feature ... - Jun 12
Customer Service Waste Management
Portland, OR
... Implementation of a new WFM platform (Genesys) and statistical management reporting structure. o LiveOps – Outbound Telesales Program Management to include sales, service, and market research-oriented programs. o Liberty Mutual – Performance ... - Jun 10
... Implementation of a new WFM platform (Genesys) and statistical management reporting structure. o LiveOps – Outbound Telesales Program Management to include sales, service, and market research-oriented programs. o Liberty Mutual – Performance ... - Jun 10
Customer Service Representative
Stockton, CA
... at Mandaluyong High School Philippines-06/2010 Skills Customer Service Technical Support Call Center Salesforce Navigation Genesys AVD (Virtual Desktop) Management Account Management Order Processing CRM Software SaaS Appointment and reservation ... - Jun 10
... at Mandaluyong High School Philippines-06/2010 Skills Customer Service Technical Support Call Center Salesforce Navigation Genesys AVD (Virtual Desktop) Management Account Management Order Processing CRM Software SaaS Appointment and reservation ... - Jun 10
Customer Service Project Manager
San Jose, CA
... and KPIs using Genesys Call Center App in pivot tables ● Monitored specialist performance and created individual development plans EDUCATION ● Master’s Degree: Management, Ulyanovsk State Technical University REFERENCES AVAILABLE UPON REQUEST - Jun 07
... and KPIs using Genesys Call Center App in pivot tables ● Monitored specialist performance and created individual development plans EDUCATION ● Master’s Degree: Management, Ulyanovsk State Technical University REFERENCES AVAILABLE UPON REQUEST - Jun 07
Data Entry Accounts Receivable
Inglewood, CA
... • CCA • IDT • Office ally • QNXT • MEIS • Workforce • EZ CAP • DOFR (Division of Financial Responsibility) • GFI FaxMaker • Genesys Cloud • CMS.GOV • Encoder - Plus Win10 Pricers(ASC,DRG,APC) • IDX {Edit Claims, Adjust Claims, Pending Claims} • Epic ... - Jun 06
... • CCA • IDT • Office ally • QNXT • MEIS • Workforce • EZ CAP • DOFR (Division of Financial Responsibility) • GFI FaxMaker • Genesys Cloud • CMS.GOV • Encoder - Plus Win10 Pricers(ASC,DRG,APC) • IDX {Edit Claims, Adjust Claims, Pending Claims} • Epic ... - Jun 06
Customer Service Delivery Driver
Pittsburgh, PA
... Customer Service Agent ibex Global - Pittsburgh, PA March 2024 to Present I resolve customer issues through the use of CMS, Genesys, and Salesforce. I also utilize Slack, IKB, EKB, Microsoft, Macros, and Google Chrome. Mail Carrier Post Office USPS ... - Jun 06
... Customer Service Agent ibex Global - Pittsburgh, PA March 2024 to Present I resolve customer issues through the use of CMS, Genesys, and Salesforce. I also utilize Slack, IKB, EKB, Microsoft, Macros, and Google Chrome. Mail Carrier Post Office USPS ... - Jun 06