| Resume alert | Resumes 1 - 10 of 631 |
Information Technology End User
Clinton, MD
... • I oversee the helpdesk staff and Security Office and have them report daily on project status. • Design build, and implement Southern Maryland Hospital’s Intranet site. • Provide Active Directory user account Administration. • Manage and provide ... - May 23
... • I oversee the helpdesk staff and Security Office and have them report daily on project status. • Design build, and implement Southern Maryland Hospital’s Intranet site. • Provide Active Directory user account Administration. • Manage and provide ... - May 23
Customer Service Information Security
Washington, DC
... UPS, Telecom NOC Helpdesk technician / Supervisor Monitored data communications network using various tools such as Netview 6000 / AIX to ensure that network was available to all system users and resolved data communications problems. Received ... - May 22
... UPS, Telecom NOC Helpdesk technician / Supervisor Monitored data communications network using various tools such as Netview 6000 / AIX to ensure that network was available to all system users and resolved data communications problems. Received ... - May 22
Service Delivery Manager
Downtown, DC, 20004
... Project - Operations oversight of Farm Credit of Texas mobile banking CRM application Project - Operations and support management of the EPA’s migration to O365 Project - Directed assessment and implementation of EPA support response (Helpdesk) ... - May 21
... Project - Operations oversight of Farm Credit of Texas mobile banking CRM application Project - Operations and support management of the EPA’s migration to O365 Project - Directed assessment and implementation of EPA support response (Helpdesk) ... - May 21
Law Enforcement Security Clearance
Silver Spring, MD
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ... - May 18
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ... - May 18
Technical Support Call Center
Washington, DC
... I look forward to leveraging my skills and experience to contribute to the success of your organization's technical support / helpdesk / call center operations. ADDITIONAL SKILLS Software: Anti-virus software: SCCM Microsoft Windows, VPN, Lotus ... - May 13
... I look forward to leveraging my skills and experience to contribute to the success of your organization's technical support / helpdesk / call center operations. ADDITIONAL SKILLS Software: Anti-virus software: SCCM Microsoft Windows, VPN, Lotus ... - May 13
Information Technology Customer Service
Woodbridge, VA, 22191
... within a global leading organization with experience in IT/Cyber customer service and tier helpdesk, policies, procedures, installation, configuration, operation, implementation and troubleshooting of communication equipment, systems and networks. ... - May 02
... within a global leading organization with experience in IT/Cyber customer service and tier helpdesk, policies, procedures, installation, configuration, operation, implementation and troubleshooting of communication equipment, systems and networks. ... - May 02
IT Support
Arlington, VA
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
Help Desk Information Technology
Beltsville, MD
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
Scrum Master Project Management
Alexandria, VA, 22304
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ... - Apr 29
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ... - Apr 29
Service Desk Lead
Bethesda, MD
Alfred Lott II 301-***-**** ad5b14@r.postjobfree.com Silver Spring, MD 20904 LinkedIn Service Desk Lead HelpDesk Support – Desktop Engineering - User Account Management Technically astute Service Desk Lead with a track record of optimizing IT ... - Apr 28
Alfred Lott II 301-***-**** ad5b14@r.postjobfree.com Silver Spring, MD 20904 LinkedIn Service Desk Lead HelpDesk Support – Desktop Engineering - User Account Management Technically astute Service Desk Lead with a track record of optimizing IT ... - Apr 28