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Customer Success, CRMs, Onboarding, project management

Sterling, VA
... Professional Experience Customer Success Manager Plant3r Washington, DC July 2023 – Present (Part-time) ● Lead customer ... Las Vegas, Nevada Sep 2019 – Jul 2020 ● Prioritized and managed multiple responsibilities and case deadlines, demonstrating ... - Oct 17

Servicenow Developer Asset Management

Centreville, VA
... Management, HR Case Management, Discovery, Service Mapping, Event Management, Orchestration and Knowledge Management. ... Extensive experience in integrating Service-Now with third party applications like BMC Remedy, HP Service Manager, Sales ... - Oct 17

Business Analyst Administration

Springfield, VA
... SharePoint, MS Office, SAP Documentation BRS, FRS, SRS, Use Case, Product Backlog, User Story, GAP Analysis Test Plan, Test ... Assist in weekly status meetings with Development Team, QA Manager, clients and develop meeting-minutes Designed and ... - Oct 17

Devops Engineer Cloud Infrastructure

Washington, DC
... Kain and Associates Feb 2018 - Oct 2020 Commercial Property/Office Manager Washington, DC · Developed and implemented cost-saving initiatives, resulting in a 9% reduction in property expenses. · Implemented a daily work log to streamline maintenance ... - Oct 17

Clinical Trial Research

Reston, VA
... Communicating major decisions or timeline changes during set up with the Laboratory Project Manager and other laboratory staff as necessary. Acquired an in-depth knowledge of Laboratory database and how amendments to the database affect different ... - Oct 17

Cyber Security Application Development

Chantilly, VA
... Graphics, Aldus PageMaker, EasyCAD, Filemaker Pro, Frontpage, Hypersnap, Sharepoint, VPC, eTAG, BrightPlanet Deep Query Manager, FIDOS, Splunk, Jenkins, Confluence, neo4j Graphing, Hadoop, Bubbles •Database: AWS, Azure, Oracle RDBMS (mySQL), non- ... - Oct 17

Security Analyst Technical Support

Annandale, VA
... ●Sitting in meeting with SOC manager and HBSS, Splunk and ACAS admins, going over new tasks and implementation. ●Sitting in on interviews for new hires. ●Performing Putty redirects to network devices such as Nessus scanner, ACAS, and HBSS. ●Writing ... - Oct 17

Customer Service Call Center

Washington, DC
... Also offer case Management, or Heavy Duty Cleaning services for the caller's. Mail out housing packets, and informational ... Trusted, and/or DC Medicaid insurance processed for transportation Assistance offered through their insurance carrier. ... - Oct 16

Devops Engineer Los Angeles

Fairfax, VA
... 2022 EQUIFAX – Atlanta, GA ●Managed the Infrastructure on Google cloud Platform using Terraform in the cloud deployment manager to spin up resources like Cloud Virtual Networks, Compute Engine, Cloud Functions, Cloud DNS, Cloud Storage and SaaS, ... - Oct 16

Customer Service Rep

Washington, DC
... WORK EXPERIENCE Harris Teeter Alexandria, VA Assistant Manager Nov 2023 - Present • Oversee associate training and performance management to ensure effective conflict resolution. • Ensure inventory accuracy and proper equipment maintenance following ... - Oct 16
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