Administrative Assistant Customer Service
Resume:
DENISE JACKSON MITCHELL
Fort Payne, AL 35967
SUMMARY
Administrative Assistant with organizational and human relations skills.
Writer/Editor with a talent for polished written and verbal communications.
EXPERIENCE
Administrative Assistant: DeSoto Mills, Inc., Fort Payne, AL
2008 To 2010: Compiled various reports using Excel spreadsheets; Answered multi-line phone system; Opened, sorted and distributed incoming mail; Greeted visitors and directed them to the appropriate destination; Filed, copied and performed other duties as directed to maintain an efficient office.
Receptionist: (DeSoto Mills); Briggs and Briggs, Inc., Centre, AL
2007 to 2008: Worked in a temporary position at DeSoto Mills before being hired permanently.
Business Partner: Mitchell Nursery; Arab, AL
1990 to 2007: Handled all company bookkeeping and administrative matters; Ordered supplies; Managed customer database; Created marketing literature; Researched plant information; Involved in all aspects of day-to-day activities of small wholesale nursery which sold and delivered plants throughout the southeast.
News Editor: The DeKalb Advertiser; Fort Payne, AL
1990: Responsibilities included coverage of all local news events for small weekly newspaper as well as editing and proofreading all news copy; Duties also included feature writing, photography, darkroom work, page layout and paste-up.
Manager: Christian Bible and Gifts Hallmark Shop; Fort Payne, AL
1987 to 1990: Responsibilities included supervising staff of five employees; Customer service; Ordering products and inventory control; Creating and maintaining product displays; accounts receivable, accounts payable, payroll and taxes; Publishing store newsletter.
Lifestyle Editor: The Cullman Times; Cullman, AL
1983 to 1986: Responsible for lifestyle and feature section of a growing daily newspaper; Duties included supervising staff of two feature writers; Covering local social and entertainment events; Writing feature articles; Supervising layout of lifestyle section; Was also responsible for proofreading and editing all front page and inside local copy. Received the Associated Press Better Newspaper Award for feature writing and best Lifestyle Section for three consecutive years.
EDUCATION
Auburn University; Auburn, AL; Bachelor of Arts; Major in Journalism with a double minor in English.
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