Ragen H. Alcocer
Birmingham, AL 35217
Home: (205) 841-581
Cell: 219-***-****
Email: ***********@*****.***
Skills
Word, Excel, Access, PowerPoint, ADP Payroll, Shorthand, Accounting-Manual/Computerized, Accounts Payable/Receivable, Multi-line Switchboard, 10-Key Data Entry, Interviewing/Hiring, Proctor Applicant Testing
• Compiled presentations for Directors’ meetings
• Set up travel arrangements for Director conferences
• Prepared presentation packets for Physician/Director meetings
Qualifications
* Credentialing Coordinator
Community Hospital, Munster, IN 04/04/2010 – 06/29/2012
o Maintain updated carrier enrollment files for Community, St. Mary and St. Catherine employed providers.
o Maintain CAQH online database for Community, St. Mary and St. Catherine employed providers.
o Develop and implement procedures and policies for the enrollment processes of all major commercial carriers, as well as Medicare and Medicaid.
o Communicate all developments regarding enrollment process, acquisition or disbandment of any commercial carriers with the Managed Care and PHO departments of all three Hospitals.
o Complete all Medicare enrollments for employed providers and groups and update profiles as required.
o Complete all Medicaid enrollments for employed providers and groups and update profiles as required.
o Prepare all PHO applications for submission to the respective Hospital for all employed providers.
o Maintain and update IntelliApp system as required or when a new provider or group is employed.
o Compile and submit all paperwork required to complete consolidation process with Medicare, Medicaid and all commercial carriers for the St. Mary, St. Catherine, and Community Care Networks.
________________________________________
* Administrative Assistant to Director of Physician Services
Community Hospital, Munster, IN 11/17/2001 – 04/03/2010
o Coordinate Director’s schedule by arranging meetings, scheduling appointments, and work time for special projects to meet upcoming deadlines.
o Supply Director with daily schedule and all materials required for meetings or presentations.
o Maintain events calendar showing project deadlines and regularly scheduled meetings.
o Maintain monthly physician schedules and call calendars for physician practices.
o Serve as liaison between Director, physicians, employees, departments, and individuals of Community Hospital, and other outside agencies and individuals.
o Prepare information for distribution such as memos, letters, physician and employee schedules, forms, presentations and reports.
o Input and verify time cards for Network offices, resolve any pay discrepancies, keep vacation and attendance records.
o Receive and screen all mail forwarded to/received by Director, marking calendars for meetings, and routing to appropriate areas as needed.
o Maintain tickler file to monitor items sent to other areas for completion/response.
o Coordinate special employee functions as requested by Director, involving ordering, delivery, payment, etc.
Ragen H. Alcocer
1916 Burgin Avenue
Birmingham, AL 35217
Home: 205-***-****
Cell: 219-***-****
Email: ***********@*****.***
Education
Indiana Wesleyan University, Merrillville, IN 09/2011 – Present
Attending - Bachelor’s Degree projected completion: April 2013
Indiana Wesleyan University, Merrillville, IN 03/2009 –08/2011
Obtained Associate’s Degree in Business Management August 2011
Purdue University Calumet, Hammond, IN
Attended and took courses in Criminal Justice
Davenport College of Business, Merrillville, IN
Obtained Certificate: Legal Office Assistant
*References Available Upon Request.
Ragen H. Alcocer
1916 Burgin Avenue
Birmingham, AL 35217
Home: 205-***-****
Cell: 219-***-****
Email: ***********@*****.***
REFERENCES:
Lisa Cortazar, MDWise St. Catherine Hospital, 4321 Fir Street, East Chicago, IN 46312
Phone: 219-***-****; Fax: 219-***-****
Mimi A. Schultz, Enrollment Manager, Indiana Wesleyan University, 8415 Georgia Street, Merrillville, IN 46410, Phone: 219-***-****, Fax: 219-***-****
Michael Kovacich, MD, Community Care Center, 9660 Wicker Avenue, St. John, IN 46373-9487, Phone: 921*-***-****; Fax: 219-***-****
Carrie Tomecko, Billing Leader, Community Healthcare Physician Billing, 9660 Wicker Avenue, St. John, IN 46373-9487, Phone: 219-***-****; Fax: 219-***-****