Telecommunications Technician
Resume:
DONALD WILKINS
*** ******* ***** ** ******** Md. 20785
Cell: 301-***-**** e-mail:zzprbw@r.postjobfree.com
QVC 09/2009-12/2009
Rocky Mount, N.C.
Salary 10.50 hr
Distribution Generalist
My specific job function is to unload freight and stage for transport and put-away stock. I am responsible for bills of lading, vehicle inspection and manifests. My team is the first step in a customer’s order. One of my functions is to drive the counterbalance fork-lift truck model CB 3000, walker-rider transporter, and stock picker.
(Supervisor Elford Creel 252-***-**** or Evelyn Woodard 252-***-****)
Manpower Inc 6/2008-9/2008
600 Tiffany Drive
Rocky Mount, N.C.
Salary 13.40 hr
Assembly and Test Technician
Contractor assigned at Honeywell, Inc. of Rocky Mount, North Carolina, Electrical Mechanical Department. I assembled, inspected, calibrated, and tested electro-hydraulic servo valves. I retrieved assignments via technical orders and work instructions, and utilized blueprints and other specifications. I created and maintained accurate documentation. On my own initiative, I actively assisted A&T Engineers, Test Equipment Technicians, and other personnel in identifying and troubleshooting process and equipment problems. Specialized tooling and fixtures were utilized efficiently, along with gauges and test equipment.
(Supervisor Jeanie Davis 252-***-****)
Holiday Inn 3/2008-5/2008
200 Enterprise Drive
Rocky Mount, N.C
Salary 7.00 hr
Houseman
Duties included general cleaning of public restrooms, vestibules, hotel grounds, and pool area in addition to setting up meeting rooms.
(Supervisor Sheryl Rodgers 252-***-****, extension 103; and Dorothy White 252-***-****)
DONALD WILKINS 2
Homeland Security
Immigration &Customs Enforcement Agency 7/2007-10/2007
425 Eye Street, NW
Washington, D.C.
Salary- 12.57 hr
File Room Clerk
As a 1st Choice Staffing Agency contractor, I was assigned to Immigration and Customs working with the SEVIS program (student exchange visitation and immigration services). My duties included archiving, merging, purging, filing, and interfiling. Additional duties were shipping and receiving, and locating pre-labeled file folders. I also placed files into lektrievers in ascending and descending order using the alphanumeric filing system.
(Contact supervisor Francine Hill 202-***-****)
Prince Georges Community College 8/2006-6/2007
Student
Studied medical billing, medical terminology, computerized medical billing, advanced medical billing, and physician office billing.
Augmentation Inc. 8/2005-8/2006
5104 Pegasus Ct, Suite C
Frederick, Maryland
Salary 15.00 hr
Call Center Representative
As a contractor for Augmentation Inc., I was assigned to FEMA during the Katrina /Rita disasters, and assisted victims with eligibility issues for claims concerning finance, housing, medical assistance, and registration intake. I made referrals to other government agencies and subject matter experts when necessary. In addition, I handled sensitive government records and documents, and ensured the timely processing of applications.
(Registration Intake Supervisor 301-***-**** or 301-***-**** or 301-***-****)
Independence Airline 6/2004-8/2005
Dulles, Virginia
Salary-10.50 hr
Baggage Handler
I pushed back aircraft and transported baggage to their designated flights. I drove reach forklift to pull orders for in-flight meals, loaded pallets, and stacked pallets in neat rows.
(Contact supervisor: Wes Knight 701-***-****) company no longer in business
DONALD WILKINS 3
Masters Security 4/2004-6/2004
10944C Beaver Dam Rd
Huntsville Md.
Salary -10.00 hr
Security Guard
I worked in conjunction with U.S. customs maintaining a secured area for the screening of luggage bound for boarding and departing cruise ships at Dundalk Harbor in Baltimore, Maryland. Duties also included providing security at other various sites such as apartment complexes and shopping center parking lots.
(Contact supervisor: Tim Riley 410-***-****)
Sprint 4/1993-6/2003
328 S. Chestnut St
Henderson N.C.
Salary 21.82 hr
Customer Service Technician
Installed, maintained and repaired telephone lines and equipment. Placed aerial and underground copper and fiber cable. Performed various jobs with copper splicing and performed construction work such as digging holes, placing air pipes and inner duct in various types of conduit systems and open excavations. I worked with heavy duty equipment and small tools. I was required to troubleshoot and analyze faults with company supplied test equipment. Other duties included locating and repairing underground cable and service drops. I installed telephone jacks and premises wiring working in small crawl spaces and various heights. Wiring installs includes punch down and terminate 100+ pair cable, cat-5, cat-6 cable, and DSL tines.
Call Center Operator
Assisted customers in placing local, toll and long distance calls. I calculated cost of calls utilizing computerized phone directory, in a timely fashion. I provided information as requested by customers regarding area codes, places, names, and addresses. Other call center duties included directing emergency calls to appropriate agencies and assuring assistance was given before completing the call. I worked in this position until promoted to customer service technician 1999.
(Supervisors Gloria Jones 252-972-723, Marshall Fogg 252-***-****, and Larry Felton)
DONALD WILKINS 4
EDUCATION
Prince George’s Community College 5/7/2007
301 Largo Road
Largo, Maryland
Certificate: Medical Billing
Medical Terminology
Introduction to Medical Billing
Computerized Medical Billing
Advanced Medical Billing
Physician Office Billing
FEMA Hyattsville Maryland
Certificate: Computer Security Training 1/5/2005
Edgecombe Community College 8/5/1993
Tarboro, North Carolina.
Diploma: Electronic Servicing
Rocky Mount Senior High 6/14/1981
S. Tillery Street.
Rocky Mount, North Carolina
Diploma: High School Diploma
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