Nickie N. Ferguson
*** ***** **. *** *****, CA. *2114
Profile:
Dedicated manager with a strong work ethic and the ability to adapt to new situations.
Experienced in operations management, staffing, and cost control.
Adapt at communicating effectively with customers, vendors and staff.
Able to motivate employees to perform to their maximum potential.
Exceptional organizational and planning skills; I enjoy new changes.
Experience:
Subway
Shift Leader and crew developer
Beaverton, OR. (9/2010-7/2011)
Jack In the Box
Assistant Manager
Forest Grove, OR. (8/2007-3/2009)
KFC
General Manager
Temecula, CA. (10/2002-01/2005)
Key Accomplishments:
• Successfully managed restaurants through quality food, exceptional service and highly trained crew.
• Maintained expenses below budget through accurate planning, waste reduction, purchasing and cost effective operating procedures.
• Trained service staff to enhance customer service and increase profit through suggestive up selling.
• Improved productivity and moral by initiating systems for accountability and instituting effective training and rewards programs.
Education:
Concored College, San Diego, CA.
Corliss High School, Chicago, IL.