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QA Analyst

Location:
Cleveland, OH, 44124
Salary:
$55000
Posted:
March 15, 2012

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Resume:

LALITHA.TADIMALLA

Email Id: *******.*******@*****.***

Contact No: 216-***-****

________________________________________

PROFESSIONAL SUMMARY

• Five plus years of experience in Software Quality Assurance as QA Tester/Analyst with a good understanding of Software Development Life Cycle (SDLC).

• Extensive QA experience in all phases of lifecycle, including Requirements Gathering, Project Planning, Testing, Defect Tracking, Management and Reporting.

• Possess Good functional knowledge in Banking, Financial & Insurance Industries.

• Extensive experience in analyzing, reviewing and understanding of Business/Functional & Testing requirements and writing Test Plans, Test Strategy, Test Scenario, Test Cases and Test Scripts.

• Excellent Knowledge of SDLC, STLC Testing Process and Development Methodologies like Waterfall, V-model, and Agile Methodologies (XP, Scrum).

• Expertise in management reporting using Requirement Traceability Matrix (RTM), Daily/Weekly Status Report, Defect Report and Project Report.

• Experience in writing & executing SQL Queries for back end testing.

• Expertise in automated functional testing by recording functional scripts with Positive and Negative sets of data (Data Driven Testing) and check system's functionality.

• Expertise in using Microsoft Office for detailed documentation & test data sets.

• Experienced in Change Control Methodology, Defect Management with tools like Test Director/Quality Center.

• Prepared UAT Test Plan to record the customer’s signoff of the documented scenarios and also detailed test plans to record the results of user testing.

• Was responsible for QA activities for the entire Software Development Life Cycle (SDLC).

• Experience in using of SQL, in order to check the data validity and data integrity.

• Performed business functional tests at various stages of STLC such as Functional Testing, Integration, Interface, System Testing, Stress Testing, User Acceptance Testing (UAT), Regression Testing, Sanity and End-to-End testing in Web/Client Servers.

• Explored Mercury Interactive Tools QTP, Quality Center for Client/Server and Web-Based Applications.

• Expertise in QA Testing with Windows Environment and Oracle, SQL Server databases as back end.

• Logging and tracking defects and measuring the testing effort and the quality of the software by creating reports in Quality Center (Test Director).

• Created test case coverage metrics and requirement coverage metrics and checked test case run , pass or fail, not run, not run due to defect, total number of open defects and total number of closed defects in Quality Center or Test Director.

• Strong Experience in HP automation tools like Quick Test Professional & Quality Center for writing Test Cases, Execution and Defect Tracking.

• Quick learner, self starter, great communicator, able to work independently and follow good work ethics and QA methodologies and a strong team player.

• Handle multiple projects simultaneously.

TECHNICAL SKILLS

Languages

C, C++, Core Java.

Operating Systems

DOS, Windows XP/NT/2000.

Databases

Oracle 9i, SQL, MS Access.

Testing Tools

QTP 9.2/9.5

Scripting Languages

HTML, XML, Java Script,VB Script.

Bug Tracking Tools

Test Director/Quality Center10/11

MS-Office Tools

Word, Excel, Power Point, Project Plan, MS Front Page.

Query Tools

TOAD, WinSQL.

EDUCATION

M.C.A. (Master of Computer Applications) from ICFAI University, Hyderabad, India.

B.Sc (Bachelor of Sciences) From Andhra University, India.

WORK EXPERIENCE

Project 1 : Simple Login & Forgot flow

Client : Progressive Insurance, Cleveland, OH

Role : Sr. Quality Assurance Analyst

Duration : Oct-2011 to January-2012

Description : The Forgot Flow improvement will allow customers to use an email address to recover through an email based forgot flow. It increases unassisted login completion success rates, decrease password reset phone calls to the Contact Center.

Responsibilities:

Analyzed Requirement Specifications from the user prospective.

Involved in preparing Test Strategy based on High Level Requirements.

Created Test Plan & Test Cases to validate the functionality in Test Plan Module Quality Center.

Created Test Data Sets to perform System & Regression Testing of the Application.

Used risk based planning throughout the creation and testing of all products.

Attended Daily and Weekly Peer &Walkthrough Meetings with Project Manager, Developers, Business Analyst & Business Sponsor to discuss the requirements, Test Plan, Defects & Fixes of overall testing status.

Designed & Developed Test Sets manually in Quality Center

Executed Test Cases utilizing the Test Lab module within Quality Center.

Manually tested all the links and functionality of Forgot Flow.

Involved in Functional Testing, Integration Testing, System Testing, Positive, Negative, Requirements-based, Boundary and Regression Testing.

.Created Defects in Defect Lab Module of Quality Center, assigned to Developers, Retested the fixed defects & Closed Defects.

Environment: .NET,Oracle,SQL,Mainframes ,POD, Connect, Webrepro, Google Analytics, HTML,Quality Center 10, MS Excel.

Project 2 :

Client : U.S.BANK, Portland, OR

Company : Patni Computers

Role : Quality Assurance Analyst

Duration : Feb-2009 to June-2010

Description : U.S.BANK is the 5th largest commercial bank in the Unites States. It provides a comprehensive online banking, insurance, investment, and payment services products to consumers, businesses.

Responsibilities:

Analyzed business requirements from Black Box Testing perspective, business process and system architecture/design.

Responsible for the creation of the Test Plan, generation of various Test Scenarios, Test Conditions & Test Cases.

Performed various Black Box Testing using Methodologies such as Functional Testing, Integration Testing, GUI, System, Sanity, Regression Testing on the Application.

Writing SQL Statements to extract Data from ORACLE Tables to verify and validate the quality of the various reports.

Involved in back end testing using SQL Queries for comparing the inputs & validate the reports.

Involved in solving Environmental problems along with Technical Support People i.e. Server Connections and Database sharing activities.

Attended weekly status meetings with Developers, Project Manager and Business Analyst.

Created Test Sets and Executed Test Run in the Test Lab Module of QC.

Developed Test Plan and Test Cases to perform functional, system and user acceptance testing of the application.

Participated in reviews of application designs, business and functional requirements.

Created defects in the Quality Center, defect assignment, defect re-testing and generated reports on defect status vs. defect severity, defect status vs. defect priority, total defects vs. open defects, total defects vs. closed defects.

Environment: JAVA, J2EE, HTML, VXML, Win SQL, Quality Center , Clear Quest, TOAD, Oracle, MS-Word, MS Excel &Windows 98/2000/NT/XP.

Project 3 : Colonial System

Client : Colonial Bank, Florida (U.S.A)

Company : Patni Computers

Role : Test Engineer

Duration : August - 2007 to January -2009

Description: The Banking system is a comprehensive online system and is an effective solution for both, the front and back office operations. The application covers entry of Cash-In, Cash-out, Loan approvals, Loans. In the front office, this system provides information relating to up to date & time balance which is needed by the customer to perform their operations.

Responsibilities:

Analyzed user business requirements and functional software requirement documents.

Involved in writing SQL Queries for retrieving the data and validating the reports for Loan Approvals.

Design Test Steps for business functionality in the test plan module of Quality Center for both positive and negative test scenarios.

Created Test Sets and Executed Test Run in the Test Lab Module of QC.

Responsible to document bugs and defects in the QC Defect Module, link defects to test case and retest, and monitor the defects until closure.

Performed various Black Box Testing using Methodologies such as Functional Testing, Regression Testing on the Application.

Attended weekly status meeting with Developers, Project manager, and Business Analyst to discuss the bugs, defects, fixes and overall testing status.

Environment : .NET Technologies, Oracle 9i, QTP, Quality Center9.2, Java script, HTML, Sun Solaris.

Project 4 : Asset Management System

Client : U.S.A. Asset Management System, Columbia, MO.

Company : Patni Computers

Role : Test Engineer

Duration : July-2005 to June-2007

Description: This Project is a big system maintaining all services in USA through online, which are Automation of All common services through one organization. This project module includes Account coordinator, Department Manager, Call center, Asset Management, Reports. This project Maintains Different companies and these companies maintaining different stores at different locations in all over USA and under this stores there may be different contractors providing different services, and all these companies are maintained by one parent company. Now when ever customer needs a service then that customer calls to call center for offering one particular service and the call center registers and assigning to the nearest contractor who provides that service.

Responsibilities:

Developed Test Cases and executed them.

Creating Test Cases & Test Plan to validate the functionality.

Manually tested all the links and functionality.

Involved in Functional Testing, System Testing and UAT Testing.

Defects were tracked and reviewed in Test Director.

Environment : .NET Technologies, Oracle, SQL, Test Director, Win Runner, VB.



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