Searching for part time bartending job

Gorman S. Johnson, III

**** ***** ****** *** ****** Md, 20707

(H) 301-***-**** (C) 410-***-****

*****************@*****.***

Objective: Seeking a management position with the possibility of future advancement in a learning environment.

Work History

Service Sales Representative/Uniform Service Training Coordinator November 2004 – Present

Cintas: The Uniform People, Landover MD

As a Service Sales Representative I was provided a route that serviced a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper supplies, and other ancillary products. Duties involve driving a company owned box truck to and from numerous customer stops throughout the course of the day, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts. As a Service Sales Representatives I was also responsible for customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving. Additional responsibilities include growing the existing route, through sales of additional items from our product line and catalog to current customers. When I became a Service Training Coordinator, I worked directly with a team of Uniform Service Sales Representatives/Route Drivers, both on route and in-house. Primary duties involve hands-on training newly hired Service Sales Representatives/Route Drivers on customer service and sales techniques. This includes driving the van to customer sites and riding along observing the Service Sales Representatives/Route Drivers. Additional responsibilities include assigning new customer stops to current routes and coordinating route coverage for vacations and holidays. In addition, ensuring training compliance for the location's Service Department is required. This is a middle management position with indirect supervisory and leadership responsibilities.

Retail Sales Consultant June 2003 – November 2004

Cingular Wireless, Gambrills MD

Responsibilities include opening and closing the store and assisting customers with questions, billing issues, and phone device problems. The duties entail the use of computer skills to access customer accounts, ring out customer purchases, and check inventory which involves receiving, and shipping products. Computer skills are also used with the internet to assist customers to make decisions, access facts on all the phones and also show customers how to order through our telesales. Responsibilities also include checking daily e-mails to determine current promotions and transfer that information to other employees.

Sales Associate/ Assistant Manager October 2001 – June 2003

Electronic Boutique, Glen Burnie MD & Bowie MD

Responsibilities include opening and closing the store and assisting customers with questions in the store, as well as over the phone. Rearranging the store and keeping it presentable at all times were daily duties. The use of computer skills to access files from the computer to maintain inventory, which involved receiving, shipping, and system finalizing of products were needed on a daily basis. Preparation of company reports that give details about the store’s progress must be properly generated and submitted to company officials in order to make important decisions.

Account Representative December 2000 - March 2002

Capital One Calibration, Baltimore MD

The position entailed bringing new accounts into the company while maintaining all the previous accounts. Scheduling appointments and meetings with clients to discuss business matters was performed daily. Prepared appropriate meeting materials to ensure that the client was made fully aware of the companies ideals and operations.

Office Support August 2000 – April 2001

Consumer Dental Care, Calverton MD

This position included filling out orders with clients directly or on the phone. Answered questions from company clients in order to be able to direct the customers to the appropriate company representatives. Efficiently maintained company documents by placing papers in the appropriate filling place. Retrieved documents needed by supervisors and company officials to make important decisions.

Education

Diploma, Annapolis High School, May 1995

Bachelors of Science, Marketing, Delaware State University, May 2000

Interests and Activities

President, Gamma Upsilon Chapter of Phi Beta Sigma Fraternity Inc., Delaware State University

Member of Delaware State University Baseball Team (4 years)

Member of Student Athletic Advisory Board (S.A.A.B.)

Related Training

Microsoft Office , Windows 95/98/2000/XP/NT, Excel, PowerPoint, Lotus Smart Suite, Internet, Accounting I, Accounting II, Finance, Statistics, Macro Economics, Micro Economics, Marketing Research, Consumer Behavior, Management Information Systems, Retail Merchandising, Professional Selling, Production Management, Computer Science.

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