Customer Service Medical
Resume:
Profile
Dedicated four years to assisting customers, giving warm and nurturing visits as acknowledged by a diverse group of customers. Great communicating skills, prioritizing multiple tasks and managing in a timely manner, while answering phone calls, and greeting customers. Hardworking, determined, and committed to the task in the customer service business, such as taking payments, recording information, and processing documents. Flexible to extending a helping hand when needed and excellent with customer service knowledge. Loyal and eager to utilize skills in the medical field with the completion of an Associate Degree in Occupational Science and Medical Assisting. Having adapted to and developed the necessary skills I’m ready to utilize them as a Medical Assistant.
Qualifications
● CPR Certified
● EKG Certified
● First Aide
● Phlebotomy Certified
● Medical Billing and Coding
● Internet and computer Microsoft Office skills
Education
Centura College Chesapeake, VA 23323 Aug 2010-Feb 2012
Associate Degree in Occupational Science & Medical Assisting
Professional Experience
03/08-present Navy Exchange Portsmouth, VA
Cashier/Customer Service Representative
• Provide customer service to a variety of consumers, cashing checks locating merchandise, and refunding money.
• Manage multiple phone lines and directing calls appropriately
• Demonstrated effective communication skills dealing with superiors and customers
• Prepared and process Inventory, Western Unions, and card payment
Awards
2009 Navy Exchange Portsmouth, VA Awarded Associate of the Quarter
Professional References
Iesha Darden Cashier ~ Navy Exchange
2501 Oak Leaf Place
Portsmouth, VA 23704
Tiana Carmichael Sales clerk ~ Navy Exchange
56 Centre Port Circle
Portsmouth, VA 23701
*****@*****.***
Lauretta Dailey Ship Yard ~ Supervisor
5481 Popular Hall Dr.
Norfolk, VA 23535
*******@*****.***
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