Resume

Sign in

Customer Service Infection Control

Location:
Charleston, SC, 29405
Salary:
Negotiable
Posted:
August 21, 2012

Contact this candidate

Resume:

Jennifer J. Deas

**** ****** **** ********* ****

North Charleston, SC 29405

Cellular Phone/Message Phone: 843-***-****

Alternative Phone: 843-***-****

Email: zyrk4b@r.postjobfree.com

Career Objectives: To actively seek gainful and rewarding employment where I can utilize my life skills, professional proficiencies and other know how as an eager, fast learning, multi-tasking, individual with interpersonal communication skills and leadership capabilities with the highest maximum performance.

Work Experiences:

Medical University of South Carolina

169 Ashley Avenue

Charleston, SC 29401

08/2002-09/2004

Job Title: Morgue Attendant, Department of Decedent Affairs

Supervisors: Julius P.L. Fielding, III and Robert Gregowicz

Telephone: 843-***-****

Responsibilities: I was held accountable for documenting incoming and outgoing deceased with various confidential tasks, safeguarding the identity of the decedent. Working with local coroners and aiding Pathology staff as necessary. I often had individual consulting with families about possibility of organ donations with state agencies such as Life Point. I provided support for culturally diverse families from various religious backgrounds about their personal preferences of funeral service organizations in order to make final arrangements for decedent family members. I was also held accountable for the appropriate disposal of bio-hazardous laboratory materials. I also have employed infection control procedures.

Trident Technical College

66 Columbus Street

Charleston SC 29403

01/2004-06/2004

Job Title: Laboratory Assistant, Biology/Microbiology/Anatomy and Physiology Labs

Supervisor: Connie Bryant

Telephone: 843-***-****

Responsibilities: Keeping stock room organized, prepare upcoming lab exercises and experiments for instructors and students, creating and destroying growth media for Microbiology classes, monitoring growth patterns of bacterial organisms, keep accurate inventory of anatomical and biological models and their answer keys for lab sessions. I also provided support to students that have and various needs or questions during open lab sessions. I provided Support to the lab manager with various tasks. I also performed operational and functional usage of the Autoclave sterilization device. I was also held accountable for keeping all student work areas clean and germ- free. I was also held accountable for the appropriate disposal of bio-hazardous laboratory materials. I also have employed infection control procedures.

Around The Clock (ATC) Nursing Agency

718-B Wappoo Rd.

Charleston, SC 29407

09/2000-09/2004

Job Title: Certified Nursing Assistant

Telephone: 843-***-****

Responsibilities: Aided residents that were living Assisting Living, receiving acute care in Hospitals, as well as Long-Term Care facilities with activities of daily living (ADLs), restorative and rehabilitative care treatments, and delivering care to clients that were also homebound or needed private care in Medicaid-Certified facilities. I am also knowledgeable with Medication Pass procedures and chronicling within medical records and staff communication. I have also acquired vitals such as blood-pressure, pulse, temperature, and respiration. I have documented intake and output, height, and weights. Aiding patients with ADLs (activities of daily living) for which they need assistance, such as bathing, combing hair, brushing teeth, shaving, putting on stockings and/or slippers, dressing, ambulation, and toileting. Helping patients with equipment for their treatment such as anti-embolism stockings, etc. as well as helping patients to move transfer from bed to chair, or transporting them to other departments for testing or treatment. Infection control practices. Performing observations and various prescribed therapies. Examining and Surveying the patient and surroundings. Supporting nurses with appraising the progress of the patient as well as any needs the patient may possibly have for medical interventions.

Life Changes

Charleston, SC

01/1999-10/2003

Job Title: Receptionist

Supervisor: Shelia C. Deas

Telephone: 843-***-****

Responsibilities: Appointment setting, accepting payment for treatments, filing claims with insurance companies on behalf of client for confidential outpatient drug/alcohol dependency treatment. Scheduling group meetings and attendance records for employers, to inform them of successful or unsuccessful completion of treatment program required by the sponsoring organization. I was accountable for appointment setting, accepting payment for treatments. I also was responsible for scheduling group meetings and attendance records for employers, to inform them of successful or unsuccessful completion of treatment program required by the sponsoring organization. Other responsibilities included answering telephones, direct, screen calls, taking and relaying messages. I was in charge of providing information to callers, greeting persons entering organization and directing individuals to correct destinations. I also dealt with queries or requests from the customers and patients. I also provided general clerical and administrative support to all levels of professionals. I also was responsible for scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually. I prepared letters and documents, receiving, and sorting out e-mails and deliveries. I also ensured that the common areas in the office premise were clean, and that the office was equipped with required supplies as appropriate.

IPI, a subsidiary of AT&T (currently NCO)

4275 Bridgeview Drive

North Charleston, SC 29405

843-***-****

03/1998-07/2000

Job Title: Collections Representative

Responsibilities: I was held accountable for making payment arrangements, accepting check and credit card payments via telephone, restorative and disconnection of telephone services, receiving and accepting inbound and outbound calls on a computerized, multi-lined telephone system. Promote and sell products for long distance and international telephone services. Some of my key responsibilities included collection calls and/or correspondence in a fast paced goal oriented collections department. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, Resolve client discrepancies. Perform other assigned tasks and duties necessary to support the senior management when necessary to accelerate the collection process. Communicate & follow up effectively with management department regarding customer accounts on a timely basis and also to establish and maintain effective and cooperative working relationships.

Education:

St. Johns High School

1518 Main Road

Johns Island, South Carolina 29455

Enrolled 8/1991-6/1995

Bethune-Cookman University

640 Dr. May McLeod Bethune Blvd.

Daytona Beach, Florida 32114

Enrolled 8/1995-5/1999

Trident Technical College

PO Box 118067

Charleston, South Carolina 29423-8067

Enrolled 8/1999-8/2004

Park University

8700 NW River Park Drive,

Parkville, MO 64152

Charleston, South Carolina (Satellite Campus on CAFB)

Currently enrolled

Job Qualifications:

Weekly and monthly reporting to management

Stress tolerant

Strong keyboard skills

Provide excellent & considerate customer service

Honest, Respectable, and Trustworthy

Participate in team planning meetings

Strong attention to detail, goal oriented

Flexible and posses cultural awareness

Commitment to excellent customer service

Excellent written and verbal communication abilities

Ability to prioritize and manage multiple responsibilities

Meeting defined and contractual department goals

References:

Ms. Rosalyn Simmons

843-***-****

843-***-****

Ms. Tabitha Legare

843-***-****

Ms. Alice Newsome

843-***-****

Mr. Osei Chandler

843-***-****

Julius P.L. Fielding, Jr. or Robert Gregowicz

843-***-****

Connie L. Bryant

843-***-**** (ask for Biology Laboratory)

Additional Information:

Accessible for all shifts weekends, extended hours and weekend assignments. Part-time employment and negotiable salary offers will be accepted into consideration.



Contact this candidate